洛杉磯瓦倫西亞美國長住酒店

Terrible hotel

The room was filthy pillow sheets stained bathroom water would not stop running windows were not on railing wouldn’t close all the way door didn’t secure terrible experience would not recommend this hotel or even come back was not worth $196 wish I could get a refund

Juan, 1 晚家庭旅遊, 2021年12月25日

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Thanksgiving travel

Needed a comfortable and convenient hotel for Thanksgiving. Extended Stay met and exceeded my needs. Thank you.

Benjamin, 2 晚家庭旅遊, 2021年11月25日

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The guy at the front desk was nice, not the room.

The guy at the front desk was very nice. The room was not. Our room had a smoke detector dangling from the ceiling by wires and the dresser had a very broken drawer that i struggled putting back the way someone before me popped it in. Some of the pillow cases were dirty or stained along with some bedding. We just needed a place to sleep and i didn't book until a couple days before my trip so my choices were limited and this is what i ended up with.

kiley, 2 晚家庭旅遊, 2021年11月12日

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Wasn’t bad but….

It was ok. I had a couple of issues, my main issue was that the water in the bath tub ran constantly, and since we are in a water shortage it bothered me. And with a kitchenette, well usually all the stuff is In the room, not here you had to go to the lobby and check Everything out, including a coffee pot, however the room was cleansed quiet.

Karla, 1 晚家庭旅遊, 2021年11月06日

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Overall the

Martha, 2 晚家庭旅遊, 2021年11月03日

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Comfortable and convenient.

Benjamin, 1 晚旅遊, 2021年11月01日

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Never got to stay. I called letting them know I was doing a late check in and they cancelled my reservation when I got there

Miguel, 1 晚旅遊, 2021年10月23日

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Room

Mario, 1 晚旅遊, 2021年10月16日

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10-point cleaning process failure

I hope that due to the current struggle to get people to apply to jobs, that is why your customer service is so poor. The clerk that checked me in barely spoke to me. We get to our room and there are no towels or kitchen items. Website says fully stocked kitchen. Come to find out at check out, we have to request those items. I called for towels, was told give me 5 minutes. An hour later I called again. Finally we went to the front desk at 11:30 to retrieve them ourselves - with no apology or explanation. In the bathroom there were hairs clogging the drains, hairs around the toilet, and a tiny amount of toilet paper left behind. You state there is a 10-point room cleaning process, if your management inspected the room and approved it as stated in you signage, then I feel you should reevaluate the process as it is failing your promises stated on the website and posted in the bathrooms. During check out, I was told I would get a 20% discount which was not applied. I have been charged the total I was quoted. I will be contacting your corporate office.

Katie, 1 晚家庭旅遊, 2021年10月02日

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felicia, 2 晚浪漫之旅, 2021年09月24日

Expedia 旅客真實評價