The facility is sufficient,staffs are nice as well,maybe next time I'll visit it again
mary
Expedia 真實旅客評價
8/10 很好
2023年9月24日
Margaret
Margaret (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月19日
Mark
Mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月9日
Great hotel and a great area
Great hotel with really friendly staff in a great part of the world I would recommend this hotel if you are considering a stay in Liverpool
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月6日
Lovely hotel but pool over 18s only
The hotel itself, the staff and service were all excellent. However - and this is more a reflection of an issue with Hotels.com - we booked a family room (advertised as favoured by families) based on the fact that the hotel was listed as having a pool. What the listing doesn’t mention is that the pool is for over 18s only!! I booked a non refundable rate and only discovered the age limit once the hotel emailed to confirm my booking. One very disappointed 11 year old.
Sarah
Sarah (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年9月5日
Not overwhelmed
Considering the extensive choice of high end hotels in Liverpool nowadays, I was expecting more from Hope St. The staff were impersonal and just regurgitating a script. And when we asked for a different pillow in the room we were just told no. This was a special occasion for us and I had spent time researching the best hotel. The spa was good but not included in the price and not worth the additional £90 on top of the already premium room we had selected. The room was spacious and the views were great but no special touches. It felt sterile. I didn’t feel like I was having a luxury experience despite the luxury price tag for the room. I have stayed in hotels in Liverpool with less ‘facilities’ and felt much more like we had had a special experience. The bar staff were great but I don’t think I would choose this hotel again
jayne
jayne (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年8月31日
Nice hotel
Very nice hotel. Reception staff in particular were very quick to deal with any requests we had.
Only one thing to mention that needs consideration. On the Friday evening there was a constant noise like people walking around from floor above. We were on the 4th floor. Wondered if there was a function room above us.