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Urban Green Hotel & Suites

4.0 star property
City-center hotel within easy reach of Sabana Park

Choose dates to view prices

In the heart of Carmen, Urban Green Hotel & Suites offers an upscale retreat. Enjoy a full breakfast, unwind at the steam room or gym, and indulge in rejuvenating spa treatments like a body scrub or deep-tissue massage. With free WiFi and multilingual staff on hand to assist with tour tickets or other needs.
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Steam room
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Vending machine
  • Multilingual staff
  • Concierge services
  • Luggage storage

Feel at home (6)

  • Television
  • Daily housekeeping
  • Elevator
  • Minibar
  • Free self parking
  • Highchair
$76 nightly
The total price is $86
Nov 30 - Dec 1
Total with taxes and fees

Why we love this property

Spa escape
A steam room, fitness room, and spa services create a peaceful sanctuary. Deep-tissue and hot stone massages soothe the body in couples treatment rooms.
Breakfast feast included
Start the day right with a free full breakfast at this hotel. Morning fuel for adventures awaits without extra cost.
Indulgent room comforts
Melt away travel stress with rejuvenating in-room massages. Guests can toast to vacation bliss with refreshing drinks from the minibar.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room, Ensuite - No Window

Standard Double Room, Ensuite - No Window | 1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ensuite - No Window

8.2 out of 10
Very good
(34 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
Minibar
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Superior Double Room, Ensuite

Superior Double Room, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Superior Double Room, Ensuite

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 431 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Junior Suite, Ensuite

Junior Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite, Ensuite

7.6 out of 10
Good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Rainfall showerhead
Private bathroom
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Deluxe Suite, Ensuite

Deluxe Suite, Ensuite | Living room | 42-inch flat-screen TV with cable channels, TV

Deluxe Suite, Ensuite

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
Rainfall showerhead
  • 753 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Family Room, Ensuite

1 bedroom, minibar, in-room safe, laptop workspace

Family Room, Ensuite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite, Ensuite

Presidential Suite, Ensuite | 1 bedroom, minibar, in-room safe, laptop workspace

Presidential Suite, Ensuite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Private indoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
  • 1184 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds

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The price is $118
Nov 30 - Dec 1
Total with taxes and fees
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About the neighborhood

Map
Avenida Primera, Calles 1 y 3, San José, San José, 10101

What's nearby

  • Morazan Park - 2 min walk - 0.2 km
  • National Theater - 3 min walk - 0.3 km
  • Central Park - 3 min walk - 0.3 km
  • Plaza de la Cultura - 3 min walk - 0.3 km
  • Mercado Central - 7 min walk - 0.6 km

Getting around

  • San José (SYQ-Tobías Bolaños Intl.) - 21 min drive
  • Juan Santamaria Intl. Airport (SJO) - 28 min drive
  • San Jose Procuradiria Museum Station - 12 min walk
  • San Jose Atlantic Station - 15 min walk
  • San Jose Pacific Station - 15 min walk

Restaurants

  • ‪Cultura5 - ‬2 min walk
  • ‪Café La Mancha - ‬1 min walk
  • ‪KFC - ‬2 min walk
  • ‪La Vasconia - ‬2 min walk
  • ‪Pizza Hut - ‬2 min walk

About this property

Urban Green Hotel & Suites

When you stay at Urban Green Hotel & Suites, you'll be within a 10-minute drive of Sabana Park and National Stadium of Costa Rica. You can indulge in deep-tissue massages or body scrubs. Other features include a fitness center and a steam room. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 100 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • The following room types are accessible only by stairs: Standard Double Room, Ensuite - No Window, and Superior Double Room, Ensuite.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Communal living room
  • Fitness center
  • Spa services
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, and body scrubs.

Fees & policies

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.

Also known as

Urban Green Hotel Suites
Urban Green & Suites San Jose
Urban Green Hotel & Suites Hotel
Urban Green Hotel & Suites San José
Urban Green Hotel & Suites Hotel San José

Frequently asked questions

Does Urban Green Hotel & Suites offer free cancellation for a full refund?

Yes, Urban Green Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Urban Green Hotel & Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Urban Green Hotel & Suites?

Yes, there's free self parking.

What are the check-in and check-out times at Urban Green Hotel & Suites?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is noon.

Is there an onsite casino at Urban Green Hotel & Suites?

No, this hotel doesn't have a casino, but Casino Fiesta (5-min walk) and Casino Fiesta Heredia (13-min drive) are both nearby.

What is there to do at Urban Green Hotel & Suites and nearby?

Urban Green Hotel & Suites has a steam room and spa services.

What's the area around Urban Green Hotel & Suites like?

Urban Green Hotel & Suites is in Carmen, a short 2-minute walk from Plaza de la Cultura and 3 minutes' walk from Morazan Park. Travelers say the area is very central and good for sightseeing.

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Reviews

Urban Green Hotel & Suites Reviews

8.4

Very Good

8.8

Cleanliness

8.2

Amenities

8.8

Staff & service

8.4

Eco-friendliness

8.2

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as good, delicious, and yummy. (46 reviews)
  • Parking was secure and conveniently located under the building. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Bed
Elevator
Restaurant
Shower
Shopping
Luggage

Reviews

10/10 Exceptional

The breakfast was excellent.
Mike, 2-night trip

8/10 Very good

Hotel was good. Large rooms, clean and great bathroom. Staff were very good and helpful too, advising us where to go visit and eat. I was very happy with the hotel and location is perfect.
Jay, 1-night trip

10/10 Exceptional

Amazing place,Amazing costumer service
Carlos, 1-night trip

10/10 Exceptional

Very friendly staff
Matthew, 1-night trip

10/10 Exceptional

Spacious and comfortable
Iris, 4-night trip

4/10 Fair

Property had a moldy smell. AC was loud. Felt unclean the entire time I was there
Alex, 1-night trip

10/10 Exceptional

Every thing was great.
Abdullah, 10-night trip

10/10 Exceptional

Nice to us, even served breakfast when we arrived at closing time
Linda, 1-night trip

8/10 Very good

Centrally located in San José. Clean modern hotel. Excellent staff and breakfast.
John, 1-night trip

10/10 Exceptional

Nicee
Achmad, 2-night trip

8/10 Very good

Heart of old San Jose. Great for walking. large and spacious. Breakfast was good.
Bill, 2-night trip

10/10 Exceptional

Front desk staff very friendly. Room are very spacious and cleaned. Bathroom very big, clean, great water pressure. Breakfast was very good, typical Costa Rica breakfast. Restaurant staff very friendly. This is my favorite hotel. I’ll be back every time I go to Costa Rica.
Bayardo, 4-night trip

8/10 Very good

It was pleasant
Robert, 6-night trip

8/10 Very good

Breakfast was the worst, with very few choices-and the few choices were the same for 5 days. Breakfast is such an important meal, they must do better!
Joe, 4-night trip

10/10 Exceptional

Stayed for 2 nights and this was my first time in San Jose. The area around the hotel was safe and bustling with activity. The room was modern, comfortable and everything worked. Breakfast was great and they have common areas on every floor. Great stay and great hotel and awesome staff!
Ivan, 2-night trip

8/10 Very good

The rooms were huge—much bigger than shown in the photos. Our suite was two levels with 1.5 bathrooms. The casino nightclub was noisy. The location is very convenient for walking to museums. The street was hectic but we felt safe walking around. The woman serving breakfasts was lovely.
Darcie, 2-night trip

10/10 Exceptional

The service and attention was outstanding
Irving, 7-night trip

10/10 Exceptional

⭐️⭐️⭐️⭐️⭐️. 5 star stay. Nice hotel. Great central location in San Jose close to everything within walking distance. Excursions out of town are easy to arrange and great fun. The hotel has a hospitable friendly staff who helped book tours and were very helpful. Breakfast is included with the hotel stay and is very good. And when you travel they make you a boxed breakfast and lunch. Highly recommend staying at Urban Green Hotel & Suites when you visit Costa Rica.

8/10 Very good

Great for quick overnight stay

Located in the middle of downtown San Jose. About 5 blocks from the Central Market. Staff was great, they serve a nice breakfast in the morning, laundry available on site. Basic accommodations but served us well before and after our scheduled tour of Costa Rica. Easy to get around by foot or Uber(taxis also available) from the hotel. Don’t recommend walking at night after 7pm.
Jennifer, 2-night trip

10/10 Exceptional

Excellent hotel, exceptional staff and ethics when serving customers. I have always liked that when I arrived they greeted with kindness. I recomend you. Beautiful place where they look for or find a solution to make the guest feel as if they were at home. greetings.
Herson, 2-night trip

6/10 Good

Average

Lovely staff, good Aircon and nice breakfast. Furniture in my room was shabby and funny smell when I first walked in. No light near the shower for some reason in the disabled access room (not sure why I was in disabled access, not requested must just have been what was available)
1-night trip

10/10 Exceptional

I would highly recommend Urban Green for anyone that wants to be right in the city center for a reasonable price! The hotel was very comfortable and the room we got (the family suite) was very spacious with more than enough room for our group of 4. I loved how convenient it was to walk to everything in the downtown area. The amenities at the hotel were great too, with the laundry and the breakfast being the standouts. The staff was super helpful and even accommodated our need for a middle of the night check in (since we had a very late arrival). We enjoyed our stay so much that after returning to San Jose (we visited a few other parts of the country before returning to the city for a final night before leaving), we cancelled our other hotel so that we could stay at Urban Green again.
Jade, 1-night trip

10/10 Exceptional

IT WAS VERY NICE BUT ONLY ONE ELEVATOR WAS WORKING. WE WENT TO THE SAME ROOM AND THE SHOWER DRAIN THAT DIDN'T WORK WELL WAS AS WAS 9 MONTHS BEFORE AND THE LEFT SINK FAWCET STILL HAD PROBLEMS CLOSING.
Marizenni, 9-night trip

6/10 Good

Carpeting in the room was very old and smelly. They need to better clean/replace it.
Maziar, 1-night trip

6/10 Good

WOuld I go back to this hotel?

Well to begin after checking in only one elevator worked and it is very slow, mattress was old with dent on one side, in bathroom the door would impede the use of toilet, shower did not have a door, so floor gets wet after showering, on my last day elevator was not working, so I had to go down the stairs with luggage, no one to help. Agents were helpful for the most part, room was clean, towels and sheets changed daily, the location good. I suggest hotel management take care of this problems and would be a very good place to stay.
Mario, 3-night trip