tableware and cave are not clean , toilet door can’t close…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可攜帶寵物但需額外收費 每隻寵物每晚 CAD 25
Heater went down at our third night and the hot water is no longer available as well. That's insane under minus 28 degree. However, the hotel provides really nice environment and a overlook hot tub.
Hui-Ju, 1 晚家庭旅遊, 2019年02月04日
It;s a nice hotel. Near Banff downtown and away from crowds. Nice view provided.
Hui-Ju, 1 晚家庭旅遊, 2019年02月02日
I like the location and the beautiful view from our windows. No other cabins blocking the mountains. Our room was worn out with the couch and chairs. We were suppose to have 3 queen beds, but the downstairs bed felt more like a double. Our room smelled very smoke from the fireplace, even though we never used it. All my cloths and luggage smelled of smoke when we returned. I did appreciate that only on family could book either the pool or hot tub for the visit, which meant your family actually got to enjoy it, where most hotel have you call in advance or at 7am and then spots are all filled by 8am.
Marie, 3 晚家庭旅遊, 2021年03月28日
Staff were great, helpful and friendly. Rooms smelled bad of smoke and the fireplace was a great idea but made the room smoky all night because of poor air flow.
Byron, 2 晚家庭旅遊, 2021年03月12日
Stayed from a Wednesday to Saturday. Have stayed here many times, but not for a few years. The units are starting to get somewhat run down. There wasn’t enough parking in front of the units. The loft suits were not great as they offer minimal privacy and separation. The prices are quite high for the size of the units and go up significantly with the larger units. There is no advantage to getting a bigger suite for more guests. The smell of soot and wood smoke was very strong in the units we were in. Hot tub use was limited to one use per stay which was frustrating.
Billy, 4 晚家庭旅遊, 2021年03月10日
Excellent!! Quiet, clean, comfortable, safe.
Hélène, 1 晚家庭旅遊, 2021年02月25日
Our stay was wonderful..The area is rustic and quiet..parking just out the front door with plug in's available.They supplied fire wood at no cost to the guests.Upon a quick check in. they also gave you a code number to use at a few select restaurants in town for 10.00 off your bill...Nice surprise !! Our room met all our needs, kitchen had all utensils if one wanted to cook, large tv in living room and bedroom ...very cozy for our 3 night stay.
Debra, 3 晚旅遊, 2021年02月08日
Super nice accommodating staff, Pet friendly and welcoming. Is the perfect get away
Andrew, 1 晚家庭旅遊, 2021年02月07日
The accommodation is in good condition and the front desk was very responsive with additional supplies when requested. The kitchens could be better stocked with supplies or provide a detailed list of what is supplied. Heating in the basement was a problem, however the Resort did provide portable heaters and blankets when requested. Great location. We will stay here again!!
Lynda, 3 晚家庭旅遊, 2021年02月06日
I loved my weekend here. The fireplace was cozy, the condo style room was fantastic. The staff were incredibly helpful for any problem or need. I brought my dog and they had a big bed for him and dishes and poop bags. I read previous reviews about trouble with the fireplace, just google “how to make a fire in a fireplace”, problem solved. It was very cold outside during my stay and the bedroom windows were a bit drafty. I can’t wait to come back here for a rustic winter getaway.
2 晚旅遊, 2021年02月05日