The check-in desk was very friendly and welcoming. This hotel was nice and decent. The room and hotel were very clean and everything we needed was included in the room. The only thing that kept me giving excellent all the way was that the pillows that were on the bed were square, decorative sized pillows. Who on earth would think this would make hotel guests comfortable, the bed was great but we woke up with really bad neck and back pain. These pillows only fit your head and that is it! Please do not tell me I have to start bringing my pillow to my hotel in future stays, we already pay for room and board. The hotel should really look into this. Thank you.