羅馬易斯特諾富特酒店 - 羅馬

Rooms are good size and with a comfortable bed. Shower is a little hit and miss with temperature but the biggest disappointment is the food. There is no other restaurant near by so they have a captive audience. The choice is a little limited but there is no excuse for tepid, almost cold food. I had the experience of the worst carbonara ever on my last visit, looked disgusting and tasted bland at best. Avoid breakfast around 7am as there are often many many Chinese tourists there at that time.

It was a good stay. Great service. However the location is far from CBD.

Lovely hotel and very lovely staff. Room was very spacious and clean.

Kettle didn’t work, toilet didn’t properly flush and walls were a bit dirty. Place is in middle of no where. Service is good and friendly.

Highly recommended for a family visit. The reception staff were very helpful and there are plenty of activities to keep the kids/adults busy. The pool was clean and they have a lifeguard there during opening hours.

It's a lovely hotel and well placed for business on the out skirts of Rome or quick access to a train station to get you into the centre and the metro system within about 30 minutes. The location of the building is a bit under developed (shall we say) so nothing nearby or walking distance without getting a taxi or train. This is a business orientated hotel, there are certainly much better options for the tourists.

The hotel was very kid-friendly. They had a pool table, air hockey table, foosball table, and a shallow swimming pool. The staff was very helpful. The only complaint was that it was far from the center or Rome. It took about 30€ to get to the Piazzale delle Canestre by taxi. They have a shuttle bus that can take you to a nearby metro station. It runs twice in the morning and twice in the evening.

There’s no air conditioning. I was told the weather was not hot enough. I’d say that’s for the guest to decide. It’s in a run down area of Rome, though much of Rome is. The hotel breakfast was acceptable. Eggs were not. It was ok for us, I speak Italian and we had a car.

Worst ever stay in a so called 4 star hotel. We stayed in novotels subsequently from tiergarten Berlin, Hoofddorp Amsterdam Paris est ..but this novotel rome eat should be removed from a list of the accorhotels brand. Doesn't worth even a to be called say novotel guesthouse. Colds rooms, cold lounge, when we asked the said will heat at 5pm. Food expensive and we all had to wait for 4hrs before chef would come to cook. Then said they will be ready on table 7 o'clock dinner ..when we went downstairs we found the whole hotel staff eating. We had food poisoning by the night. Children vomiting till midday stopped by hospital. Door card lock tempered, doesn't close to lock safely. Italian job!! Avoid this novotel hostel like ghetto hotel.

The only remark is that unfortunately the breakfast was not included in my reservation. There wasn't any such indication for the missing breakfast when confirming the order. It should be clearer in the website.