Friendly and pleasant
Michelle at the desk lied along with the housekeeper and one other man. We had to wait…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可提供摺床，但需額外支付每晚 USD 15.0
可提供搖籃/嬰兒床，收費為每日 USD 10.0
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
損壞按金：USD 100.00 / 每次住宿
This hotel was amazing! The room was so big two king beds two bathrooms and a full kitchen!! Would stay here again!
laura, 2晚好友同遊, 2021年02月19日
Enjoy the resort, the room, the pool and the assistance from staff. I know these times are tough but would have loved an option for simple in room hot breakfast. (Breakfast bowl, or breakfast sandwich that could be heated in the in room microwave.) Looking forward to when we can have gathering areas with breakfast available again!
Hollee, 1 晚旅遊, 2021年01月23日
The location, price and services were great! With COVID still in effect and the restrictions in place locally, the hotel still provided good amenities and services. Very helpful staff and the hotel was clean, comfortable and just great overall.
2 晚旅遊, 2021年01月16日
Nicely updated rooms. We stayed in the family suite, was enough space for 4 adults and 1 1/2 yr old. Staff was extremely nice. Had no problems getting extra towels and garbage bags. We would stay here again.
Aaron, 2 晚家庭旅遊, 2021年01月01日
Needed a New Year get-a-way and decided to try the Grand Beach based on reviews found on Hotels.com. I decided to splurge and get the family suite, knowing that we would be spending a good deal of time in the room. This is a nice property. I will start by saying that the staff is great. They were all friendly and willing to help without hesitation. The pool area and common spaces are clean and well kept. The suite was perfect for allowing us to relax and have space to sit without being on top of each other. I give it 4 stars because the room could use some maintenance. The pocket doors on the bathroom are not aligned well, and pretty noisy. The toilet was not completely secured to the ground, and would move considerably. Potential cause for a leak(which would only be a problem for the people below). The shower head has a really wide spray angle...not a huge deal. Our room was adjacent to the elevator, which has a really noisy fan. I'm a commercial facility manager, so I guess I may be a little picky. Overall a great stay, and would for sure consider it again.
David, 2 晚家庭旅遊, 2020年12月31日
We really enjoyed our stay. Hotel was very clean. I would go back there in a heartbeat. Great location.
Robin, 2 晚家庭旅遊, 2020年12月27日
We were hesitant to stay anywhere because of Covid but we had to travel to TC. The hotel was fantastic with safety, cleanliness, and accessibility. The staff was phenomenal. On more than one occasion they texted my wife to just check and make sure everything was okay, asking if we needed anything. I was incredibly impressed with the whole operation. Great job.
Mark, 3 晚旅遊, 2020年12月27日
In town for a girl's shopping trip. Roma, at the front desk, was courteous and accommodating. I was so thrilled the pool and hot tub were open, even during Covid times. Made for a relaxing evening at the end of a long, snowy day. Didn't take advantage of the free breakfast they provided delivery to your room, but a very nice option. Thank you for a great visit, I'll be back! :)
Katie, 1晚好友同遊, 2020年12月12日
Lots of cob webs made us wonder about cleaning
Debra, 1 晚家庭旅遊, 2020年12月07日
Good hotel & beach site room with reasonable amount but hotel has not refunded my $100 deposite yet, event it’s been 3 days.
KUNAL, 2 晚家庭旅遊, 2020年11月27日