Beautiful Hotel & Spa on the Riverwalk, however, when we arrived, we had to wait 3 hours for our room. Hotel offered us dinner on them while we waited. Staff was friendly & polite. Room was clean & updated with a nice view of the river. Prior to leaving, I had a great massage! Loved the spa! We were so looking forward to a swim & hot tub to end our trip on a great note! We were told the pool are was closed for a photo shoot without any advance notice. On a Saturday, no less. We specifically booked this hotel for the heated outdoor pool & hot tub. If something had happened haphazardly, we could understand. For something that is booked well advance, it was inconsiderate & unacceptable to not inform the guests. I called the hotel directly to specifically ask about the pool before booking the trip. When I booked my massage a few days prior to leaving, no one mentioned that the pool wouldn’t be available on that day. If I had the courtesy, of being informed, I would adjusted our plans accordingly.
