This hotel was probably a 2 start at best. The hotel was clean and that's about the only positive part of the hotel. The service was adequate to check you in to the room. We paid over $100 a night for a two bedroom suite. The sheets were stained and the hotel is next to a bar. The band played until the early hours of the morning. We couldn't sleep at all. We ended up booking two rooms at Chanalai Garden Resort for $130 and it's gorgeous. It has impeccable service, beautiful pool, swim up bar and great view of Kata beach. I would not recommend the Waterfront Suites Phuket unless you are desperate and can't find any other place to stay.