Honestly for a 5 start hotel that charge a Nespresso Capsules in your room saying is part…
I have stated here several times. It’s in a great location and can’t fault the rooms.…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
早餐費用每位約為 EUR 13 至 EUR 32
可攜帶寵物但需額外收費 每隻寵物每日 EUR 25服務類動物豁免收費
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
於相同住宿地點/住宿日期超過 8 間客房的團體預訂可能有特別的取消政策或收費。
Had a wonderful stay at the Tivoli Marina, considering the current climate we felt very safe and secure from the virus. The staff were wonderful and service was great. They were very conscious of the restrictions and requirements. The pool area was great, had good food and the service at the pool was efficient. Our room was spacious and we had a great sea view. We did have an issue with our aircon but the Hotel fixed this promptly. I really liked the idea of the Hotel app, where you can request things or report issues etc - a really great idea! Breakfast was ample, it is a little slow due to the set up but I think everyone appreciated this and we all patiently waited to be served. It's just an outcome of the current climate. All staff were very smiley and happy which made a real difference! Would absolutely stay again
Anthony, 5 晚家庭旅遊, 2020年10月16日
Had a fantastic time from the start friendly staf and great service. Thanks you all
kevin, 1 晚家庭旅遊, 2020年10月11日
The location of the hotel is perfect, with easy access to the beach and the marina. Our room, which was a decent size, was on the 7th floor with a great view across the marina, and beyond. All the staff, from reception, in the breakfast room, the servers round the pool and those in Puro Beach Bar and Bar Canela, were very welcoming, friendly and helpful. We stayed as a couple, and our only gripe would be having to pay to access the beds on Puro Beach, although we did enjoy late afternoon light plates/drinks there.
DaveMc, 3 晚家庭旅遊, 2020年09月09日
Hotel facilities and services are great. Staff is superb. Outdoor swimming pool and bar are nice. We really enjoyed the spa treatment. However, the beach lounge area (sun beds and restaurant) is pricy and pretentious. £60 for 2 sun beds with towels for a day?
L, 3 晚旅遊, 2020年09月04日
The location and rooms are nice but the pool area is not 5*, it’s very tired, no sun bed service you have to queue at the bar which was very slow. Sun beds by the pool would be reserved ridiculously early so you end up lying in a bed on the grass so far away from the pool that you may aswell not be by a pool. Puro pool and beach advertised as part of hotel but totally seperate, you just get 50% off beds there but you have to book so far in advance, when you do book make sure you ask what bed you have, they told us it was first come first serve so we got there at 10 am on the dot to be given a not ideal position and were told the ones we wanted were for a group. The ppl that eventually did arrive and got the good beds were other couples. The staff were quite rude there, along with the staff who checked us in to the main hotel. They couldn’t find the second half of the booking and told us to go away as they had other customers to deal with and they would phone us, which they never did. We arrived really early so we felt like the whole day was wasted worrying about this. Breakfast was nice, food at the pool bar not great, and over priced. We ended up paying to go elsewhere most days as we didn’t like the pool area here, kind of defeats the object of booking a 5* hotel for a last minute stress free break. We complained about our experience and eventually after a lot of stress and discussions were offered late check out (this should have been the case any way as I’m a gold member)
Elise, 2 晚旅遊, 2020年08月31日
Given the restrictions around Covid the service was good. Location great with access to beach and the marina just out of the door. Breakfast not great, cold plates but again difficult times. We would stay again.
Paul, 13 晚旅遊, 2020年08月28日
It started with an unnecessary 1-30 hours check in which is unacceptable. There was ib
susan, 2 晚家庭旅遊, 2020年08月28日
Great hotel and great location on marina.
Joseph, 3 晚旅遊, 2020年08月28日
The hotel reception and communal areas were fantastic, likewise the steak restaurant was great. The breakfast and bedrooms were a 3 star level at best. Would not recommend
Michelle, 5 晚家庭旅遊, 2020年08月26日
Lovely hotel ,staff were excellent Lots of help with a smile ,things were a bit different because of COVID like breakfast but it was well organised .plenty of sanitizer around the hotel for you to use . Would definitely stay here again we had a room with the marina veiw which was lovely .
Lea, 7 晚家庭旅遊, 2020年08月26日