My friends and I recently stayed here for a short vacation and loved the experience. The staff is exceptionally kind. First, Hector from Margaritaville called a day before we arrived to confirm our reservation and to ask if there is anything we will be needing upon arrival. It was nice knowing that everything was all set and confirmed, and we were even able to check in early. Sarah helped us with checking in and out and was also very helpful with recommendations. We really enjoyed spending time by the pool, and the entire staff was so much fun. Jose (Yo Yo) taught us a Spanish lesson, and Michael, Jhonathan, and Franklin, three of the bartenders, were very entertaining and friendly as well. All of the bartenders overall were so lively and really wanted to make sure everyone was taken care of; these are just a few names that I recall and wanted to mention.
We made appointments at the spa for the water journey and wellness massage, and absolutely loved the experience. Victor was extremely accommodating and even gave one of our friends a free water journey. Angelica and Maria (the masseuses) were wonderful and are extremely talented at what they do. Jinetta and Dalia also work in the spa and were incredibly accommodating and welcoming.
We also received assistance from the staff to book an excursion off of the resort. We were able to drive speedboats, snorkel with sharks, and hold stingrays.
We do wish there was more nightlife, but overall enjoyed our stay.