Room with no/broken bedroom lights, could only use the bathroom and table lights for lighting. Informed reception and they could not get technician to fix, also they could not give us a spare light, therefore we had to spend a night in dark and had dinner downstairs in the restaurant. Spoke to manager next day and arranged us a new room. Overall was a very poor experience with unhelpful staff.
Cheeno (2 晚行程)
nice location near Rotterdam centraal and the room is very spacious. Our room is forward to living area so it is very quiet. the bed is very cozy, but the room is dark at night.