My stay here was amazing there was so much stuff to do. And it’s was very relaxing and…
beautiful beach, grounds properly maintained. Overall majority of the staff were pleasant…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
16 歲以下住客禁止進入 SPA。
16 歲以下住客禁止進入 SPA。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
如需轉乘服務，旅客必須於到達 48 小時前聯絡酒店，酒店電話號碼請參閱預訂確認書。
We booked for the adult only beach property but they was close due to covid so we stayed at palace .. The resort is beautiful and the rooms are very nice but the communication between staff and English speaking guest is horrible . We suppose to have three people in the room but yet they only had prepared the room for two people .. then when I asked for more towels it took a little long for them to bring it to the room. Now let’s talk about the restaurants reservations on the resort .. when we got there we was unaware we had to make reservations for the whole time we there because it’s always book. The food is way better off the resort !!! Taking the covid test to get back to America was horrible, plan to wait for the whole morning.
The buffet was not good! The al a cart was good but reservations were hard to get! Dinner at 9:30 is not ideal! Pools are bars close at 6 PM!
3 晚浪漫之旅, 2021年02月21日
The property gave an excellent travel experience. I believe the fridge should be stocked with more Presidente beer.
Darwin, 3 晚家庭旅遊, 2021年01月21日
Gorgeous grounds,views. Rooms were great! Check in on Saturday took 2-3 hour as people were cutting lines, no organization or crowd controls. Social distancing, masks was non existent. Same issues Saturday evening and all day Sunday at buffet lines and bars. Monday- Thursday was much better as capacity was noticeably reduced. Later in week expectations improved with service overall but bars were crowded with some line cutting and COVID practices. Great staff and facilities!! Poor service and controls.
6 晚浪漫之旅, 2021年01月09日
This resort was fully packed and needs more employees. Lines were horrible to eat couldn't make a reservation for a restaurant buffet was horrible w long lines This stay was more of an Inconvenience more than Convenience.
Kimberly, 2 晚旅遊, 2021年01月08日
Staff have to be speaking English more! Every morning we wait coffee 10-20 min
Ihor, 11 晚家庭旅遊, 2021年01月05日
The food at restaurants was Disgusting Service was terrible!
KujtLoxha, 3晚好友同遊, 2021年01月04日
Loved this all-adult resort. Room was pretty clean and equipped. Staff is friendly and helpful.
Chanelis, 1 晚浪漫之旅, 2021年01月01日
Good place, however there was not a lot of activities (that may be due to COVID). Modern facilities and good treatment.
2 晚浪漫之旅, 2020年12月31日
It’s a good hotel I would say nothing to consider it exceptional. If you want to play any game including pool you have to pay as far as I know most hotels don’t charge.
2 晚浪漫之旅, 2020年12月14日