Not the best experience, sadly! This hotel looks great and promising in pictures but once I got there I was disappointed.
Their buffet doesn’t offer much, it’s an outdated hotel and needs upkeep.
It was a learning experience that I will not repeat.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2023年5月8日
Nos atendieron bien, tuvimos un percance con el baño, no funcionaba, trataron de arreglarlo, sin éxito, al principio nos quisieron cambiar a otra habitación más pequeña, pero al no aceptar nos dieron una habitación similar y cómoda.
Mabel
Mabel (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2023年5月4日
Vacaciones
Hubo un día que quitaron la luz y el agua mientras me bañaba, la comida del bufete no era variado estaban ricos algunos guisados pero era casi siempre lo mismo, el transporte del hotel a la playa nunca funcionó, en playa no había snacks solo bebidas, los colchones de la habitación no son cómodos. El servicio del personal es bueno, todos se portaron amables pero con herramientas muy limitadas por parte del hotel.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2023年4月15日
Kathleen
Kathleen (7 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年4月1日
Maria del Pilar
Maria del Pilar (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年3月19日
A cute no frills Hotel
We were checked into a room that had zero amenities and super noisy with curtains that didn’t close fully
Greg
Greg (7 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年3月4日
1 night stay
My flight cancelled so I needed a hotel for 1 night. Lovely hotel, tasty dinner buffet with many choices. Breakfast buffet was ok, great fresh fruit & omelette but didn’t care for other items like pancakes, crepes, sweets. Also no gym to work out at. Beach club is a few blocks away. Was great for 1 night but would not stay there for any longer .
jennifer
jennifer (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年3月4日
Our room entrance door was flimsy at best.
Our bathroom shower glass door never closed. So we had to use towels to keep the water from getting into the room, we were then charged for this 700 pesos for "misuse of blancos"
Our stuff was stolen and security wasnt able to do absolutely nothing, besides go through all our stuff like we were lying, to find out that we weren't lying and our stuff was stolen. Keep in mind the stuff that was stolen was notnin plain view and our stuff was moved around for whomever to steal it.
We were charged for a dirty towel we used to keep water from going from the bathroom to the mainroom because the shower glass door wouldn't close. We told this to the front desk and nothing was done.
Our room telephone kept ringing in all random times of the night because people throughout the resort thought we were the front desk, making us jump from our sleep at 2,3,4 and 5AM throughout our 5 day stay. It was awful.
Yazel Sahi Roque
Yazel Sahi Roque (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年3月3日
Jordan
Jordan (7 晚行程)
Travelocity 真實旅客評價
8/10 很好
2023年3月1日
Really enjoyed the Lobby. Architecture and decor throughout.
Very pleasant staff.