萊斯利酒店 - 邁阿密海灘

Very nice location and friendly service

nice hotel, great location, perfect rooms Only set back was the night shift guy. Was very rude

This was an excellent location for my 1st stay in Miami. The food and drinks were amazing, the rooftop pool and jacuzzi area was cozy and relaxing, there were great beach and park views from the front restaurant and rooftop, the staff was very friendly and helpful, and the room was clean and comfortable. I researched several hotels before deciding on the Leslie, and I am very happy with my choice. I only wish I had a better view from my room, but overall the hotel had a lot of character, and I would definitely stay there again. I especially want to thank the staff for allowing us to store our luggage as we did some final shopping and exploring before our late flight, and for offering us access to umbrellas, beach chairs, towels, and the pool area until we left for the airport. That was above and beyond my expectations!

We were very disappointed with our stay. There were various things that went wrong. We received the room and immediately noticed we could not adjust the thermostat. A button on the thermostat was broken. They offered to change it from the front desk but we change it often, sometimes in the middle of the night. It was not what we expected from a premium establishment. This is something that should be resolved ahead of time. With two kids the TV is important at times. We had to call the front desk twice in regards to fixing the TV. The first time they failed to fix it and then replaced the remote the second time. If that was enough, don’t expect much from the free breakfast. You’re allowed to have eggs one style only, scrambled. You also have only one choice of juice and only three options as far as meals go. We ordered only to find lipstick on our glass and when I received the eggs and potatoes I found string in the meal (see pic). The hotel apologized but claims they had no other room available. We opted to just stay with family and cancel two of our three nights. I’ve complained to the hotel and we notified them the day we cancelled. They are completely unresponsive. They should be ashamed to promote themselves as a premium establishment with premium pricing. The only thing nice is the location. You’re much better off paying slightly more and getting the Ritz.

Very expensive on site but otherwise fabulous