凱悅海濱假日度假村 - 凱悅居家俱樂部度假村 - 西嶼

TV wouldn't connect to internet using DVD player, which was inconvenient.

The hotel was very clean and well kept. The floor plan of the room was good, but the road noise from the highway could be heard from the smaller bedroom. This probably would not be a problem in rooms located closer to the beach. The master bedroom was very nice with a large jetted tub and separate shower. The pool was very nice and great for kids. The beach is small but adequate and the water was very calm. The drive to Duval Street didn't take long and was an easy route to travel. On one of our nights at 2AM, a drunk woman was banging on our door yelling for help. This went on for quite awhile. She was so intoxicated, she couldn't find her condo. I called for the in-house security, who was unaware of the problem even though this woman was making quite a racket. I obviously woke him up when he answered the phone. He responded and got her to her room (the one next door to us). Then we had to listen to her fight with her mother for another hour. The hotel has a designated "quiet time" from 10PM to 8AM, but this apparently isn't monitored very well. On another night, a couple was in the pool and talking loudly at 3AM. I get the impression that security doesn't patrol the grounds at night. The front desk staff were polite, helpful and professional. As much as we liked the hotel, we would probably not stay here again.

Nice and comfy

Rooms were very clean and stay was comfortable. We stayed at a villa facing the pool. The normal pool hours were 8:00AM to 10:00PM. but you will find guests hanging out at the pool very late into the night, which is not really comfortable if you are staying close to the pool and especially if you are an early person

No complaints at all. Very clean and comfortable. Wish the pool was a bit larger. Got crowded during the day. Would be nice to have a deeper part. Pina Coladas from the Tiki bar were fantastic.