It was fine except there was a dirty pair of socks ( not mine) in the room. I asked for…
When I first arrived, the desk attendant was very rude and not understanding. I drove all…
此住宿聲明其有遵循Count on Us (溫德姆)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可安排提早入住，但需額外支付 USD20 (視乎供應情況而定)
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循Count on Us (溫德姆)指引採取清潔及消毒措施。
按金：USD20 / 每晚
The hotel needs to be updated TVs are too small carpet needs to be changed.
lee, 2 晚家庭旅遊, 2021年04月30日
The staff was very nice but the cleanliness is questionable, esp during Covid times. The same sticky spill remained in the elevator the whole 3 days of my visit. The vacuum would remain in the hallway in front of various rooms every night. Breakfast was a sad granola bar, muffin, apple and water in a plastic bag. Not sure I would visit again given the many choices in Schaumburg....
Karen, 3 晚家庭旅遊, 2021年04月27日
The night manager does not follow covid rules and doesnt wear his mask. He didnt forget, ge hust doesnt. We were sent to a room with someone already occupying it then waited while another worker went to go check if they had room on the second floor or not, who was also not wearing a mask. When we finally got our room and it reeked of cigarettes and unclean bathroom. At this point it was 12 am and we did not feel like going downstairs to wait another 20mintues. Worst hotel.
1 晚旅遊, 2021年04月24日
The property is dated including our room which had rusty vents, peeling wallpaper and water damaged door and woodwork's. We could hear the rooms next door and above as clear as they were in our room. The front desk people looked at their computer more than the customer and appeared to just want to get rid of us.
Michael, 1 晚旅遊, 2021年04月23日
When I booked the hotel a month prior, i filtered that I wanted a pool for the kids to enjoy. I booked a 2 queen bed room for $160, thought that was a great price. When we got to the hotel, there was 3 cop cars handling a situation. The room we had was extremely small. It was a conjoined room / handicap room. The neighbors next to us were extremely loud until about 3am - their tv was blaring the entire time, plus you could hear every word they said. At about 5am the neighbors above us started making noise, you would have thought they were practicing for a marathon (which all that noise let to very little sleep and my kids up at 5am). You could not shower because the shower head would just fall off. You could only take a bath. There was mold on the shower head and around the bathroom. I did complain and they moved us to the 4th floor. It was quieter, but the moment you stepped off the elevator, you instantly smelled weed. My children took a shower, and the smell got even worse, like the room next to us was smoking in the bathroom. They do not currently have a their breakfast buffet as advised. I understand there are COVID restrictions, but breakfast was served in a plastic bag, every day the same. You got a store bought danish (like a honey bun), apple, granola bar and a bottle of water. The heat/ac unit would not stay running in either room. We will not be staying here again (the staff was friendly though)
Ashley, 2 晚家庭旅遊, 2021年04月23日
Great stay! Will definitely be staying there again.
Jonathan, 1晚好友同遊, 2021年04月17日
Overall we enjoyed our stay. We jad a jacuzzi suite and it was clean and relaxing. My only complaint/suggestion is that we were not notified upon check in that room service was suspended. We had gotten takeout the first night and lined our pizza box up on the floor next to the garbage before heading out for the day thinking room sevice would be by shortly to pick it up. When we got back, we realized we had not received room service and there were hundreds of ants in our room. We werent able to fully get them out so we had to check everything to make sure we werent taking them home with us. Other than that, we enjoyed our trip and would return.
Stephanie, 2 晚旅遊, 2021年04月16日
Definitely would come back. The room was very comfortable. The hotel wasn’t loud with noise. Towels where plentiful and clean. Staff was also courteous.
Anthony, 2 晚旅遊, 2021年04月09日
While our stay was nice, the initial front desk staff person gave me the impression that I was imposing on him to get out of his chair. The room was spacious and clean. Walls are very thin and we heard everything in the neighboring rooms.
Grady, 3 晚家庭旅遊, 2021年04月08日
It was immaculate and service was excellent
Neida, 1 晚旅遊, 2021年04月03日