佩斯塔納阿爾沃爾培亞海灘和高爾夫渡假村酒店

From outside the building was very impressive and so were the grounds.The communal areas were tastefully done and spacious except for the dining areas where the tables were very close to each other so you couldn’t converse privately. The games room only had a pool table in it and not much else. There were little steps throughout the building that I am amazed no one has tripped up or down as it’s a dark hotel and you don’t always realise they are there. Our room was grubby and we were on the sixth floor that had a balcony,but when sat in the chairs we could not see the sea etc as the wall was up to eye level. The bedding,towels and bathrobes were old and worn out.The bath was very small and there were cracks in the floor tiles. The staff were very pleasant and helpful,but distant. The music played on the piano at breakfast although beautifully done was very depressing to start the day off.The entertainment was what I would expect in a 3 star hotel. There was no atmosphere here ,quite an odd feeling. The pool area was good,but worn out towels and the umbrellas were stained. We had a lovely big bed,but it had too many layers beneath and the duvet was thick making it hot to sleep in. When the wind was up it howled through the apartment very loudly There was nothing to do ,but sit on a beach which you now have to pay to hire the loungers or go into the town.One you have done that it’s boring. We caught the tour bus to Portimao which was like a concrete jungle.

Beautiful place, great location, service for breakfast buffet wasn’t that good, took for ever to get coffee...or tea...and that’s all staff had to do

Property was beautiful and the staff was very helpful and attentive to any of our needs. Would definitely recommend this hotel.

The hotel needs major upgrades. Even the bathroom faucet broke down and needed the maintenance man to come and spend time to fix it. With the exception of the staff in the restaurant ( Diego, Nunez) and the Katlyn at the entrance), most of the staff including reception need major customer service training. For the price we paid (more than any of the 5 star hotels we have stayed in Portugal), this one did not meet our expectations. There are other places one can stay in the area for better price and better experience. However, we mayst say, Diego in the restaurant and his manager Nunez as well as Kathlyn who greeted us ever day were exceptional employees who really care about their customers. Those were the ones who made a difference.

The view of beach was very nice and the beach access was excellent. Staff was very friendly, but sometimes not very attentive. The daily room charge holds, even when prepaid in full, is unacceptable. I understand an incidental credit card hold, but to recharge me almost $300 a night ties up additional funds on people’s cards. The showers are also very small. For a 6ft 200lb for person, I found it hard to even turnaround in the cruise ship size shower.

The location was fantastic. Access to the beach in seconds.

It was an excellent weeks holiday. We have been to this hotel many times over 20 years and it is always a pleasure to revisit.

It was a high standard place with guests to match. No excessive drink parties or pool full of people. It was very nice, pleasant and classy. Staff were excellent as would be expected.

It was lovely and clean and friendly it was close to shops . And a lovely beech with very good walk ways . The hotel had music every night in the bar and the breakfast had lots of choice

First class resort - well located - excellent service