Cozy hotel with great service and very friendly staff
Great location, nice room, lovely bar! 👍
可提供摺床，但需額外支付每日 SEK 300
可提供搖籃/嬰兒床，收費為每次住宿 SEK 100
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
寵物按金：SEK 250 / 每次住宿
We stayed in that hotel during the wood show event in November. Overall the hotel is nice to stay, very close to the train station and close to the shopping area also not fare from stats hotel
Ahmed, 2 晚商務旅遊, 2019年11月18日
Booked for customers, would use again
1 晚商務旅遊, 2019年11月18日
The Hotel is at the most convenient location, the comfort and cleanliness of the hotel is great. Unfortunately, I couldnt say the same about the staff. I arrived earlier than the check-in time, and was using the guest toilet to refresh, in few minutes two ladies from cleaning staff started knocking the door. The breakfast and dinner lacks vegetarian/vegan options, though they did had a environment friendly straw for smoothie. Despite booking for a double bed, i was allotted a twin bed, not sure how they expect a single person to use twin beds. I had already provided card details for booking, still the reception asked to swipe my card for whole amount for pre-authorization. No flower towels, no hand creams, no coffee milk in room, lots of nots.. Not sure, how they received 4 star status. Obviously quite a bit of mismanagement here.
Sajid, 2晚好友同遊, 2019年11月13日
Very nice hotel in the centre of Karlstad
1 晚商務旅遊, 2019年10月25日
Friendly staff. Bonus of an evening meal included in the price. VEry convenient to railway station
1 晚旅遊, 2019年07月31日
Nice location in Karlstad, close to the train station. Clean and comfortable room.
C, 1 晚商務旅遊, 2019年06月11日
The hotel is nice, but is lacking in customer service and amenities. The "gym" is 3 treadmills in a closet, no weights or other machines whatsoever. I tried to extend my stay and they wanted to pursue gouge me, raised the rate by about 30% and totally unwilling to budge in the rate. I had laundry done twice, the first time they charged me 75 SEK and the second time it went up to 95. When I questioned the increase in price and showed my receipt for the 75 SEK the response was "Good for you, today you pay 95"... end of discussion. Would not stay here again especially with nicer hotels just up the street with bigger rooms, better views, an actual gym, and better breakfast for less money.
6 晚商務旅遊, 2019年03月13日
Great food but the gym was super small
1 晚家庭旅遊, 2019年02月16日
Lobby was in a state of remodeling and thus not very attractive.entry through the dining area was odd to say the least. I’m sure when remodeling is done things will improve. Overall bed was ok as was the breakfast.
Joseph, 1 晚商務旅遊, 2019年01月21日
Ahmed, 2 晚商務旅遊, 2018年11月21日