柏靈艾爾酒店

Myself and my partner stayed for 3 days this week and it was perfect. Fantastic location close to everything, so clean, staff so friendly and helpful. Great value for money. When we go back to Berlin will definitely be booking in here. Thanks so much 😊😊

This hotel does exactly what it says. I have no complaints.

The hotel is nice, clean and functional. It is central and within walking stance of everything in Berlin. The staff can be nicer to foreign non-German speaking guests. The seem to be nicer to locals or German speaking guests.

We booked a room for two adults and our 16 year old son. When we arrived, they said our son did not count as a child and the room only had 2 beds. She asked to see his passport to verify he was only 16. We ended up staying cramped in a room with only 2 beds. If the hotel has a policy regarding age, it needs to be specified. On the hotels.com website, a child is listed up to age 17. I found the staff very rude and it was insulting that they did not believe our son was 16. On the only positive note, the location of the hotel is very central and close to everything.

The website photos are a misrepresentation of what I actually encountered. The hotel is outdated and unsafe (using keys with with who knows how many copies out there). WiFi didn’t work in our room. The staff and management are unscrupulous, we checked out a week early and didn’t receive any refund. Construction, on the building next door, began at 05:45 Sunday morning with jackhammers. The only possible positive I can think of is the location but there are other hotels in the are that are nicer and a better value. Having traveled the world extensively I’m very familiar with hotel rating systems and would rank it a 2 star. Beware of this hotel...They took my money for services not received and refused to work with me on any arbitration.

Good location for meeting tours at Zoo Garden station and close to Witterbergsplazt Underground( U).

I liked very much that the room had a balcony. However, building is a bit old and unfashionable for today's Berlin

I can not recommend this hotel. Although I paid by online payment in advance and made a reservation, I could not stay fully booked when I arrived. Furthermore, the fees paid will not be refunded. It is such a fraud. Even if you can not stay at the overbooking of the hotel, you can not afford to refund the fee.

Clean comfortable and good value in a good location train line round the corner plenty of cafes and bars close by

Very convenient and clean. Staircase and hallway has character with historical furnishings.