柏靈艾爾酒店 (Air in Berlin Hotel)

We booked a room for two adults and our 16 year old son. When we arrived, they said our son did not count as a child and the room only had 2 beds. She asked to see his passport to verify he was only 16. We ended up staying cramped in a room with only 2 beds. If the hotel has a policy regarding age, it needs to be specified. On the hotels.com website, a child is listed up to age 17. I found the staff very rude and it was insulting that they did not believe our son was 16. On the only positive note, the location of the hotel is very central and close to everything.

I can not recommend this hotel. Although I paid by online payment in advance and made a reservation, I could not stay fully booked when I arrived. Furthermore, the fees paid will not be refunded. It is such a fraud. Even if you can not stay at the overbooking of the hotel, you can not afford to refund the fee.

Good location for meeting tours at Zoo Garden station and close to Witterbergsplazt Underground( U).

Clean comfortable and good value in a good location train line round the corner plenty of cafes and bars close by

Hotel was very convenient and near great buses and metros