2/10 欠佳
2022年6月26日
Unless you get a good deal, I wouldn’t recommend
We booked months ago for a king size room with a whirlpool tub. Got our booking confirmation and arrived at clock in time or 3 pm only to find we had been downgraded to a two queen room which is a lot cheaper than the room we booked. The front desk woman was friendly and understanding to the booking issue but lacked authority to do anything about and so we all had to wait for the manager to arrive at around 4 pm to help us. When we asked about this, the Management moved us into another room with the right bed but no whirlpool. There weren’t any bookings left so this means they moved someone else to accommodate us. The room wasn’t the best. Trimming around the door was pealing, the ac control cover was missing, and the tub we did end up getting was gross and dirty with stains. The ice machines also dispensing dirty ice chunks so that didn’t get used
Montserrat (1 晚行程)
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