Easy to locate. Check-in very friendly and accomodating. Staff very friendly and accomodating.Room was clean and necessary items present. Check-out was easy. Would stay again 100%.
真實旅客
2 晚友伴旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月18日
Craig
Craig (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月17日
Katherine
Katherine (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Katherine
Katherine (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月8日
Melinda
Melinda (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月8日
Pamela
Pamela (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Victoria
Victoria (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
It was our second time here and both stays were very enjoyable. Lots of activities on and off the property.
Amy
Amy (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月2日
Melinda
Melinda (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Angelina
Angelina (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Checked out and already booked our Christmas visit here !! Great space and they supplied everything you need to cook with ! Love how convenient it is to everything as well. Everything was clean and comfy besides the pullout sofa could use a vacuum or a replacement.
Sabrina
Sabrina (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Fantastic
Absolutely amazing, beautiful stay.
Richard
Richard (3 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
Hotels.com should remove this property as a choice
First, prepare to be hounded at check in to attend a time share seminar. Before you can get your room key you must go to the time share counter and the pressure is on.
Second, they don’t tell you these are condos and if you decline the seminar you end up on the 3rd floor with no elevator.
Lastly don’t count on help when there is an issue with the room. Our third floor room had zero hot water. They will not answer the phone when you call for help. I had to get in my car and drive back to the front desk and then wait for a manager to come out. We were moved to another room in another building so we had to lug all of our luggage down 3 flights and drive to another building. At that building the thermostat was broken and there was no air flow in the bedroom so we were off to another room in another building.
The third room only had water pressure in the shower from cold water. The hotter you made the water it became a trickle from the shower head. At this point we surrendered and just dealt with it because we were exhausted.
The manager said our resort fee would be waived and we would receive an email within 48 hours providing a voucher for a free 6 night stay for a future stay. Well they did charge the resort fee and no email has been received after 7 days.
The staff is there only to sell time shares, the rooms are very dated and dust is everywhere in the room.
David
David (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月25日
Great Experience!! Very easy to check in and loved the wrist band access to rooms. Very clean and close to all sights.
Holly
Holly (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Trey
Trey (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Frankie
Frankie (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Great stay! So much to do! I will have to visit again to take advantage of all the fun things!
Jenny
Jenny (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Sterling
Sterling (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月21日
Great For Families
We spent 4 nights here in 2 of the 2 suite rooms with the family. 4 kids in total. This place was great for families. We used the kitchen and dining room almost every night. It is very close to Colonial Williamsburg and Busch Gardens. The pool, arcade, and mini golf were a great bonus for the little ones as well.
真實旅客
5 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Thomas
Thomas (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月20日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年10月19日
Annoying marketing calls
I’m a local resident of Williamsburg. I stayed here because I had a flood in my condo. My only complaint is I did not enjoy the constant phone calls trying to market to me I ask several times to be taken off of the call list. I told them I was happy with everything and that if I needed something I would call the front desk but to please leave me alone and I continued to get phone calls. I was in the middle of packing and dealing with numerous contractors, and I had to stop and answer the phone. It was very, very annoying.
Somebody needs to send the staff to a communication and listening class.
Melinda
Melinda (12 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Shirl
Shirl (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
Teresa
Teresa (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月16日
Comfortable and convenient location. Didn't realize when I booked that this was a time share property, so there was the usual sales push when we checked in but generally fine. No soundproofing though - you can hear everything from all your neighbors, above below or next door.