伊莫娜葵杜克圖斯酒店 - 羅馬

A clean hotel with lovely staff. The room was ok but definitely not 4 star. The walk from Termini was through some less desirable parts of town. Breakfast finishes at 09:30 sharp! On Sunday whether you have finished or not. However overall it was a nice place to stay

The room given to me was a decent size but the AC was not working. I asked to change rooms but wasn't given the option to do so. Instead I was given a fan to use which was in such a poor condition that it would fall in the middle of the night. And then I was blamed for their maid breaking one of the lamps (I did not let them blame me for it and hence was not asked to pay for it). This 4-star advertised hotel was a max of a 2-star.

A big big disappointment. Local area was questionable, especially at night. Classed as a 4 star hotel - no chance. A 2 star at best. Poor furnishings and fittings. No toilet seat. leaking toilet Bed (SINGLES !) Not long enough for me. Would never stay here again

Before I start this review I want to say that the staff - everyone of them - was great. They worked very hard to solve problems and make sure I was satisfied. I was very disappointed with the first room I was assigned (noisy and the air conditioning didn't work). No other room was available except a tiny room obviously set aside for starving students (no bedspread or blankets and so tiny I couldn't open my suitcase). But the A/C worked and I accepted it for one night. The third room was much better (quieter with working A/C). The art work in all the rooms was strange and I had to hide the paintings in the closet because I found them a bit disturbing.

Excellent overall experience.