Service was absolutely fantastic at check in and room was clean but overwhelmingly hot.…
Staff were very friendly, hotel very clean and fabulous location
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
此住宿接受以Visa、Mastercard、American Express、Diners Club、扣帳卡及現金付款。
We booked a twin room but was given a Queen bed and a small single additional bed. My family member is an adult and the additional bed obviously was too small for her!
SAU CHU, 1 晚家庭旅遊, 2021年09月23日
It’s ok here but in need of renovation badly I’ve had 4 different rooms from the top end to the middle And they are all the same . Don’t expect a Hilton because it’s not
John, 1 晚商務旅遊, 2021年09月19日
Nice family sized room a queen bed and a single bed. car park near by (paid) is £12 hours for 24 hours as the Hotel on site parking was full but the cost of this car park is £15 for 24 hours. Staff are nice. Air conditioning broken so was absolutely freezing in the room? we asked for a few times for them to come up to the room To repair or move room. No spare rooms. They did eventually come up but it couldn’t be fixed so was had to be switched off completely so the room became very hot. Luckily it’s a one night stay only, location is great as lots of restaurants and shopping centres near by. A very nice town.
1 晚家庭旅遊, 2021年09月18日
Bathroom should have a bath not a shower, otherwise call it a shower room ! Onsite parking extortionate and not mentioned before arrival ! Wonder why !
Roger, 1 晚旅遊, 2021年09月15日
Generally lack-lustre service
Simon, 2 晚商務旅遊, 2021年08月31日
Hotel room was disgusting. The kids sofa bed was so uncomfortable springs were in there backs, meant for a very unpleasant night. The whole room was musty and grubby. Really disappointed
Carly, 1 晚家庭旅遊, 2021年08月29日
Greeted with a friendly warm welcome at reception and delicious welcome cookies which the children loved. Family trip, room was just right for our needs and very clean. Restaurant staff were lovely and nothing was too much trouble. Evening buffet was nice with selection for everyone. Breakfast was great. Easy to find and great location for days out at Legoland and Chessington. Would definitely stay here again next time we go.
Chelsea, 1 晚家庭旅遊, 2021年08月27日
The hotel was fine
Craig, 2 晚旅遊, 2021年08月26日
£15 to park overnight, very slow reception, had to spell my name four times and write it down in the end for them to find the booking. We paid for dinner, bed and breakfast, they struggled with finding the dinner element. Dinner ended up being a buffet albeit it was ok. Breakfast was average and not all items were hot. Coffee came as we had finished eating. Needs a bit of a service uplift on the staff side I would say.
Matthew, 1 晚家庭旅遊, 2021年08月22日
Booked throughnHotels.com. I thought I had requested a wheelchair accessible room. When we arrived no suitable room was available so we had to manage the first night. The hotel were great and made a accessible room available the next day for the rest of the stay.
Karen, 4 晚家庭旅遊, 2021年08月18日