聖胡安皇家索內斯塔酒店

Don’t think twice about this place… book it!

Amazing place to stay! The view from our ocean-view room was spectacular and breath-taking. Even if we wouldn’t have chosen an ocean-view room, the views seemed to have been amazing. The beach is literally a minute away, and the pool is equally great. The restaurant by the beach and its employees have a great vibe and offer incomparable customer service. The lobby service was something that made you feel as if you were the most special person. Attention and detail at the Royal Sonesta is by far the best I’ve experienced.

Cindy, 3 晚旅遊, 2021年06月24日

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Watch belongings

Ive stayed at this hotel before and its really lovely however during my last stay hotel staff stole a chain out of my room

Fernando, 1晚好友同遊, 2021年06月19日

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Location is great, service was mixed.

Tony, 1 晚家庭旅遊, 2021年06月06日

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Homosexuality isn’t welcomed here

They were super unprofessional. We didn’t get the correct room. We were harassed by security the whole entire time. The security was literally outside of my door as if we were criminals. I felt like we were being discriminated against because we’re homosexuals. My stay wasn’t pleasure at all. The service was horrible everywhere except the guy who brought our bags to the room. The chair in the room had crumbs in it, the bed sheets weren’t clean, the bathroom floor wasn’t swept, the shower floor was dirty, the stay wasn’t pleasant at all. We found another place to stay.

Yakia, 3晚好友同遊, 2021年05月29日

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HORRIBLE, never again

The room I booked for was not given. I was facing a parking lot and when I requested to upgrade I was told it was not an option ( I was willing to even pay anything additional despite me already booking a specific room type). The “security” were beyond rude. Myself, my wife , & 2 friends were staying here. All of our experience was bad. While on the beach we were told we could not use one additional chair (we had 5). I started to believe they were homophobic.

ESTRELLA, 3晚好友同遊, 2021年05月29日

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Must Visit!

The stay at the Royal Sonesta was extremely pleasant! The staff was so kind and did the best they could during a busy Memorial Day weekend considering they were short staffed! Definitely recommend to any couples visiting PR for the first time, the beach is close, you have a resort feel at this hotel, and anyone you ask if willing to give you recommendations as to what to do. Also, very safe.. which is that is one of your concerns this is a plus, we were given bracelets to identify all guests at the hotel, no one without it was walking around freely, no late night disruptions, and no drunken chaos!

Stephanie, 3 晚旅遊, 2021年05月28日

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Bathroom was left on cleaned when I complained abo

It was the worst vacation of my life the girl I was with went back home after the first night I stayed the other two nights on my own But constantly bottle battling with the staff nobody cleaned my room for three days gave me nobody gave me clean towels or rolls of toilet paper it was just a horrible horrible mess not to mention when I first got the other bedroom is still dirty with a broom in it a mop and other cleaning supplies wet towels on the floor etc. etc. etc.

Vito, 3 晚旅遊, 2021年05月22日

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Just Don’t

Holiday Inn Express blows this place away. Expensive crappy food, no services. Mediocre rooms.

Greg, 1 晚旅遊, 2021年05月19日

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Service wasn’t good. People weren’t helpful and nice compared to other hotels I’ve stayed at

1晚好友同遊, 2021年05月14日

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Excellent hotel! Pool and beach area was great!

Danielle, 4 晚家庭旅遊, 2021年05月07日

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