From parking to check on to comfort and cleanliness and ease of check out I can’t say…
We had a great stay at the Residence Inn in Grand Rapids. The room was spacious and we…
此住宿聲明其有遵循Commitment to Clean (萬豪)、Ecolab (環球第三方專家)及新型冠狀病毒肺炎指引 (CDC)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可攜帶寵物但需額外收費 USD 150服務類動物豁免收費
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗；客房大門於清潔過後進行密封處理；住宿採用靜電噴霧清潔消毒。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循Commitment to Clean (萬豪)指引採取清潔及消毒措施。
此住宿確認有遵循以下清潔及消毒指引：新型冠狀病毒肺炎指引 (CDC)及Ecolab (環球第三方專家)。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
The hotel itself was beautiful. The lobby was excellent for gathering with family. Great locations to eat within a short walk.
Debra, 2 晚家庭旅遊, 2021年04月30日
I was poised to give this place a five star rating when we checked in. The room was nice, everything is nearly new. The front desk was nice enough and even offered to put ice in a cooler for me. Then it all went down hill. ICE COLD SHOWERS Saturday and Sunday (my wife couldn't bare to shower on Sunday). Now I'm calling the hotel to see what the extra two bills to my credit are (one for $40 and one for $50???). Parking is $30 per day. And they don't tell you that parking on the street is free from 5:00 PM on Friday 'till 7:00AM Monday. The elevator was goofy and wanted your room key some times but not others. They don't clean your room everyday. Breakfast was okay for "Covid-Times" (nothing special). I liked the location. The staff was friendly but scripted to make sure the company received as much of my money as possible. When I complained about two days of cold showers thinking maybe they would give me a voucher for 10% off my next stay she said "we're looking into it". We're looking into it?!?!? At 10:50AM when check out is 11:00AM! Never offered to make things right. I did get a half hearted appolgy (I guess) but I was in no mood. NEVER AGAIN! IF I can edit after I get an answer about my extra CC Charges I'll update this.
Timothy, 2 晚旅遊, 2021年04月30日
Would highly recommend this hotel to anyone looking in or around Grand Rapids. Everyone was so friendly and helpful. Beautiful, clean and comfortable place to stay! We also enjoyed our evening and dining experience at Peppino’s downtown just blocks away.
Ray, 1 晚家庭旅遊, 2021年04月24日
The staff were amazing. I was by some amazing women at the front desk. They made my check-in very easy and pleasant. My stay was amazing and I can’t wait to go back. I have already told friends about this amazing hotel.
Darrell, 1 晚旅遊, 2021年04月17日
Hotel was great! Expensive parking
Kimberly, 1 晚家庭旅遊, 2021年04月17日
We had loud neighbors that were having a party. The party continued after quiet hours and the management staff didn't address the noise. We therefore asked to be moved which they accommodated but the room was smaller, and on a lower floor and they offered us no compensation for our inconvenience or discomfort. I was disappointed with the service.
Nathan, 1 晚家庭旅遊, 2021年04月17日
The rooms were nice and a safe location close to our events
Todd, 1 晚家庭旅遊, 2021年04月16日
No ice machines, not sure if this had to do with COVID or if this is the norm. Getting in and out of hotel and parking area was problematic-parking lot across street. Had problem getting out of lot once we checked out of hotel. Very clean and beautiful rooms
John, 1 晚旅遊, 2021年03月13日
Sheila, 1 晚家庭旅遊, 2021年06月12日
NATARAJAN, 3 晚家庭旅遊, 2021年06月10日