Check-in was fast and friendly.
Well we've stayed here several times. It was ok we enjoyed ourselves.
此住宿聲明其有遵循Clean Promise (洲際酒店集團)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
泳池開放時間為 06:00 至 23:00。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循Clean Promise (洲際酒店集團)指引採取清潔及消毒措施。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ 友善)。
Great hotel but we were disappointed the spa didn’t work. The water was colder than the pool water.
Marleen, 2 晚家庭旅遊, 2021年06月02日
After we checked in, we went to our room and it definitely had a smokey smell to it. I went downstairs talked with the desknclerk and we were able to switched to another room. The 2nd room was much better smell wise. Parking lot in front of hotel is small. Back parking lot is more spacious BUT they lock the gates at 1AM and you must contact the front desk if you want to move your vehicle.
It smelled so bad when we walked in our room and when we went to bed we itched all night. It wasnt until i had the people clean my room (they only clean your room if you are there over 5 days) that the itching while sleeping stopped. The breakfast was okay.. the staff were extremely nice and helpful. Our window was a view of a brick wall.. yes a brick wall..
3 晚家庭旅遊, 2021年05月14日
This is a hidden gem in downtown Houston. There is free parking and the best part is that my daughter (who lives in Houston) can come to visit us at the hotel without paying for parking (like all the other downtown hotels). It is quiet and very clean. The indoor pool and hot tub are wonderful. The staff could not be nicer (shout out to Roberta at the front desk) - so helpful - making sure we have everything we need (we are staying for 6 nights). The breakfast is excellent, with hot items and cold, all wrapped to comply with Covid regulations. This will be the hotel we ALWAYS stay at going forward. SO glad we found it.
Barb, 1 晚旅遊, 2021年05月04日
Evening lady (Jessica) was super kind and understanding. We arrived as could instantly smell the funky mildew stench. Our room was horrible and the carpet was wet next to the ac unit. Asked for a new room and was told none were available. We ended u needing to check out the following morning because my daughters allergies were getting super bad. Jessica was kind and offered a discount. The gentleman ( believe his name was Brandon) in the early morning lacked customer service skills and was not very understanding.
LISA, 2 晚家庭旅遊, 2021年04月23日
Pros - Free Parking, Free Breakfast, clean comfortable room, nice staff Cons - little things, security lock on door was missing, bathroom door didn't shut. Hotel is next door to a outdoor loud techno club that is open all weekend, including Sundays, and it's next to the freeway. Just part of Houston experience. I've stayed a few hotels just down the street. This was not my favorite.
3 晚家庭旅遊, 2021年04月09日
Great breakfast, nice pool/ hot tub, easy parking and comfortable beds. Really close to Toyota Center. It's an older building but it's a nice stay. Will stay here again
angela, 1 晚家庭旅遊, 2021年04月07日
Overall this location is average. It’s outdated and could use a facelift. The rooms were clean and the bed was comfortable. The pool does not live up to the picture. Kind of in a sketch location. But overall we stayed here to walk to a Rockets game and it was fine for that.
Brian, 1 晚家庭旅遊, 2021年03月24日
From the moment we checked in it we knew we shouldnt of booked the place. Got there to find out we pool was “reserved” for the day-half the reason we picked the place so our child could swim. Kids running and screaming up and down halls, we mentioned the the front desk and they just nodded as though no big deal. The pictures were quite deceiving from what was shown and how rooms/front desk is. We asked if there was any way we could get refunded, they said they couldnt and we would have to go through hotels which we booked it under which I understand. Random person showed up at our door after 9 pm(not in worker clothes) claiming to be a worker and said front desk said you wanted to talk to me-we had no idea who he was nor had we requested anyone. Then 10 min later front desk shows up knocking also after 9pm to see if we were still using the room. Whoever stayed in room above us was pacing heavily till 2:30 AM, overall really bad experience
1 晚家庭旅遊, 2021年03月18日
I don’t like the cleaner wake me up at 9 am I was sleeping because arrive at 3 am to the hotel
1 晚旅遊, 2021年03月17日