湖畔酒店，設有 SPA，鄰近Lake Ontario
The staff was very friendly and helpful however the overall experience of our stay wasnt.…
Nice hotel room. We had the King Suite. It was very clean and comfortable. Parking was…
此住宿聲明其有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
SPA 於指定日期開放。13 歲以下住客禁止進入 SPA。
可提供摺床，但需額外支付每晚 CAD 10.0
13 歲以下住客禁止進入 SPA。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 72 小時 日，並可經由外部走廊從建築物外面進出。
此住宿確認有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
When I arrived at the room I noticed the floor outside and was extremely extremely hot entering the room it was a furnace adjusting the thermostat made no difference. The entire night because the windows don't open with stuffy and the thermostat seem to be broken, talking to front desk it appears that despite the warmer weather it was still technically winter in the air conditioning was not turned on which meant suffering and 80° room trtemperatures... But maintenance would look at it.. Terrible sleep and stuffy.. Was not impressed at all. Have stayed there previously with no issues.
Steve, 1晚好友同遊, 2021年03月13日
Due to covid housekeeping cleaning staff apparently only comes in once a week. There is no cups or coffee in the rooms due to covid, we were told Tim's is across the street. We had 2 tiny pillows on the king bed the carpet didnt looked vaccumed. Kinda then worried about bedbugs due to carpets not being maintained every day. Was kinda disappointed. We have stayed others places during covid and those hotels still kept up with housekeeping and cleanliness. You'd think during a pandemic they'd been even more clean than usual.
1 晚浪漫之旅, 2021年03月06日
Was very good.
frank, 4 晚商務旅遊, 2021年01月11日
The lady at the front desk, Rebecca, was incredibly nice. The free WiFi is very slow. I'm talking waiting for pictures to load like you're using AOL dialup slow. I had issues even getting connected at first and was told it was their system and it happened a lot which made me hesitant to pay for the higher speed internet. The room overall was very nice. However I expected with covid that it would have been cleaner. The bathroom didn't appear to be cleaned. There appeared to be urine stains on the toilet and there were several long pieces of hair in the bathroom sink. I'm bald so I know they weren't mine.
Tom, 1 晚旅遊, 2021年01月07日
The hotel was nice and quiet , the parking was free and close by
Jonesy, 1 晚家庭旅遊, 2020年10月19日
I booked this for my brother-was here to celebrate our mom's 92nd birthday. He wanted to go to the pool and due to COVID-19 you had to book pool time; they were very accommodating and made sure everything was clean & disinfected from previous user. GREAT ON THEM for REDUCING THE SPREAD.
Valerie, 2 晚旅遊, 2020年09月11日
Employees customer service is verygopd Curtains and carpets have cigarette and mold/humidity odors.
2 晚家庭旅遊, 2020年09月05日
Clean rooms, amazing staff, special acknowledgement to Deb, who helped us with whatever we needed. Would definitely come back and recommend this hotel for anyone who wants to stay in the area
The staff was friendly. The place was a little outdated. Good location for wineries in Beamsville.
Lisa, 1 晚旅遊, 2020年08月28日
There was a very strong smell of I don't know what in the room. When I requested another room it was denied due to Covid 19 restrictions. An air freshener machine was installed in the room for 1 hr. which seemed to diminish the smell but it was back full strength within 2 hrs. Unfortunately I will not be going back to this hotel ever.
Karl, 2 晚家庭旅遊, 2020年08月27日