We stayed at this property for three nights in April of last year during pandemic and it was pretty bad; we decided to give another shot two days ago, and it was worst!
The room that they gave us, was unacceptable! Headboard and nightstands, in extremely bad shape. It took over an hour to get another room; which the tv was missing the control remote and the phone did not worked. I phoned the front desk from my cell to tell them that we were missing the remote control and I was told to stop by the front desk on my way to dinner to get one. I ordered a bottle of wine at extra cost since the house wine was terrible and went to the buffet, the only place opened for dinner that evening. Went to the pasta station and while he was cooking the pasta, a roach came out and I told him about it; he pushed it down the sink. I kept looking around and there several roaches over the garbage can and it was 8 pm. Asked for a manager and none available. We ended up going to town for dinner.
I was told that they fumigated after lunch and that is why roaches were out and about. Obviously, they have a problem!
Gave this place a second change, but certainly not give a third!