It was a good stay but the other guest was run though the hall.
此住宿聲明其有遵循We Care Clean (貝斯特韋斯特)及SafeStay (美國酒店業協會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
泳池開放時間為 10:00 至 21:00。
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認已遵循We Care Clean (貝斯特韋斯特)指引採取清潔及消毒措施。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
We stayed 2 nights and came back to the room around 9:30 pm on first night and room was not made up and no clean towels.Called front desk and they said they dont make up rooms on stay overs. I said what am i supposed to do, pick up dirty wet towels off bathroom floor so i can take a shower? My wife had to go down to front desk and pick up clean towels, they wouldnt even bring them p to the room. Then she had to make the bed. Very disappointing!
leonard, 2 晚旅遊, 2021年07月16日
Our room was not ready when we checked in at 8:00 pm. The on-site staff cleaned it but it took almost an hour for them to complete the cleaning. Difficult for weary travelers to wait.
Lisa, 1 晚家庭旅遊, 2021年07月10日
Hotel was still very new, so everything was very clean. Beds were comfortable. Staff was very friendly. I would totally stay there again. My only issue was that the hotel charged me for the room even after paying Hotels.com. I'm still waiting on the refund over a week later.
Rebecca, 1 晚家庭旅遊, 2021年06月26日
I did not have a room when I arrived. I have been trying to talk with someone to get a refund for almost a month, but no one can help me and they never call back. I need to speak with a manager about this experience. I need a full refund and I need to be compensated for the much more expensive room I was forced to book last minute due to hotels.com error. My number is 512-565-0856
Amy, 1 晚旅遊, 2021年06月26日
Property was incredible!
Rex, 1 晚家庭旅遊, 2021年06月26日
Booked online. Got to hotel. They had given room away after driving 12 hours. Now I have to fight for refund. Very dissatisfied
Layne, 1 晚家庭旅遊, 2021年06月26日
Tamecia, 1 晚家庭旅遊, 2021年06月25日
The hotel is brand new, and very clean. The staff was friendly but check in was very slow. It took about 15 minutes with just one party ahead of me. Breakfast was underwhelming. Options were cereal, oatmeal, muffins, or refrigerated bananas.
Steven, 1 晚旅遊, 2021年06月25日
Door was hard to open.. it stuck. Maybe because of the newness. The night front desk person was excellent. The one in the morning not so much. The juice machine was not working.
Michelle, 1 晚家庭旅遊, 2021年06月25日
Nice new facility and very nice desk clerks but the 3rd floor hallway had litter the whole four nights we were there and our room was not made up two out of the four nights.
Raymond, 4 晚旅遊, 2021年06月12日