倫敦 - 伊斯林頓希爾頓逸林酒店 - 倫敦

房间有味道

酒店整潔，但房间比較細小，洒店位置十分近地鉄，服务态度好好，早餐非常美味可口。讃！

The location is near the underground station and there are lots of shops around. The staff are very helpful.

I had lived in this hotel for six nights with my husband & son, I booked a triple room, I would not recommend this hotel to anyone, the hotel services was terrible. When the day I checked in, they gave us the Welcome cookies, it was great, however the room only offered one bottle of free water & two sets of free shampoo & conditioner. I came down to lobby & said we were three persons, how could you offer me one bottle of water & please marked into system we should have three sets of washing shampoo for six nights. Nothing has been done from them, I requested on every night. One day I tried their breakfast, it charged £12 each, but there was not much choice for the food. Furthermore, the speed of water when taking shower was as little as can't accepted. The worst experience was the day when I checked out, as I needed to go my son's another city to stay one night, so I requested to leave three luggage at their hotel, pay extra & get them back the next day. They said 'could not' & I did not make requests in advance. We have been living here for 6 days & your hotel had our passport copies all the stuff. I asked the counter to ask another senior to get 'exceptional approval', one sentence from them' I'm the senior enough to say no', the unexpected situation needed us to bring three big luggage rushed to King's Cross station & catch the train. There should have much choices for same prices to enjoy better hotel service.