From the reception on arrival, to the staff at breakfast and dinner, I could not have felt more welcome. I stay in many hotels around the world for business and this was one of my favourite. The location was perfect for me and the room was really well equipped. The food was fantastic. The breakfast waiter even helped me with my plans for the day with great advice on where to go. Will definitely return.
Kieren
Kieren (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Jihong
Jihong (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月2日
Excelente hotel boutique frente a castillo Ninjo
Excelente hotel boutique
Habitación espectacular
Comida excelente
Servicio impecable
Daniel
Daniel (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月1日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年7月7日
Great staff. New modern hotel. Can’t wait for our next visit.
Mohammadhossein
Mohammadhossein (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月2日
Anneke
Anneke (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月18日
Superb Kyoto hotel
This is a gorgeous hotel, across the street from Nijo castle. Service is superb and meals in the restaurant were delicious classic Japanese fare. Wonderful stay!
Jennifer
Jennifer (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月20日
Simply amazing I would recommend.
olivier
olivier (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月8日
This was one of the greatest hotel experiences I’ve had ever…. The service was second to none. Most of Japan’s cities are crowded and chaotic, and to return after a long touristy day to the serenity and peacefulness of this hotel was absolutely incredible.
Angel
Angel (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月3日
SAORI
SAORI (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月16日
Great days in Kyoto
Great experience. I had never been treated so well in a hotel. Highlight for the service provided by Ayumi: extremely attentive, friendly and efficient. It exceeded all expectations
JOÃO
JOÃO (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月12日
Deborah
Deborah (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月23日
Arvli
Arvli (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年12月5日
Chun Leong
Chun Leong (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年12月3日
Luxurious, tranquil, excellent service
The hotel is lovely, tranquil, secluded. The staff are incredible and service was top notch.
Our room had a great view overlooking the castle moat, walls, and tops of the castle (of course in Kyoto by law you can't have a room high enough to view fully over the walls).
The room was very clean, quiet, and nicely designed.
We did not choose breakfast or dine at the restaurant/bar, however it looked very elegant. There are just so many places to experience in Kyoto outside the hotel.
The only thing that could make this hotel even better would be if it had an onsen!
Adam
Adam (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年11月11日
Luxury Boutique Hotel
This is a beautiful hotel in a perfect location. Rooms, public areas etc are immaculate with works class design and features. It has a luxury boutique feel to it with super friendly staff
The only criticism is their somewhat inflexible approach to eating in the restaurant and access to the bar. Everything has to be pre- booked the day before when you may not be too sure of your plans and there’s little accommodation for any last minute changes.
Other than that I’d 100 percent recommend the hotel if you want a peaceful and relaxing break in a city that is one of the jewels of the world.
David
David (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年11月9日
This was a magnificent property. The rigorous protocols around accessing the dining room and bar could bear a revisit including some more options on the menu and flexibility with ordering. A bar where you can just drop by without a reservation and certain meals without reservation like breakfast would be good. It is so beautiful that a fitness center would be a real add. Staff are striving for excellence on all levels but seem to have to follow some cumbersome protocols.
Hilary
Hilary (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2023年11月3日
Dale
Dale (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年9月15日
Beautiful hotel and staff was very gracious. Highly recommend
Kim
Kim (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年8月22日
Beautiful recently renovated hotel with an exceptionally friendly staff, great restaurants and amazing view of Nijō Castle. The only odd thing was the fact that one can barely fit even single carry-on suitcase into the closet.
Nikita
Nikita (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年8月5日
Fantastic hotel. The property and room were immaculately clean and beautiful. Staff were attentive, helpful and friendly. The location is in a quiet neighborhood and conveniently close a subway station for travel throughout the city. My family thoroughly enjoyed our stay here.