Very basic hotel, good enough for the price, but isn't value for money, just ok Oldie…
We spent a few days here during our trip to Mexico. It was a great hotel that was clean…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
每間客房在各次預訂之間會留空至少 24 小時 日。請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。
Great little staycation! We were supposed to get a king bed (other two couples as well) but we got two doubles instead... not a huge deal, but.... and the beds were quite hard. The resort was very clean, staff were good. Can’t beat the view of the water, stunning!
David, 2晚好友同遊, 2021年03月19日
Pros: Great beach, friendly staff, well kept scenic grounds with interesting wildlife, comfy bed, good a la carte restaurants with reservation, fun activities (bike tour was really fun), walking distance to downtown PDC Cons: small and very overcrowded pool, was not able to get a pool chair in 3 days there, buffet and drink quality lacking Would stay again but would probably opt out of all-inclusive option and eat out in town
3 晚旅遊, 2021年03月12日
We work while we vacation. We need a robust Internet connection. Unfortunately, at the Reef the WiFi connection was mostly unusable - so slow that sometimes pages wouldn't even load up. At the same time mobile data (Telcel/Movistar) was weak inside the room so this combination of failures was a bit of a disaster for us. For that I take away one star. Another issue was that we had to let the water in the shower run for about 10 minutes before it became warm to shower comfortably. It's a terrible waste of freshwater. This is a 3-star resort. The quality of food and accommodation is accordingly - nothing luxurious about either, and the price paid was appropriate for this level. No complaints here. The grounds, pools and beach are very nice. The staff are courteous and accommodating. We received excellent service from Jesus at the front desk, and Danny the Italian guest relationist. We would gladly stay here again if they significantly upgrade the internet service.
2 晚旅遊, 2021年03月08日
Definitivamente regresaria a reef resort. Estupenda su organizacion .todo en tiempo y el ambiente super familiar. El equipo en general super preparado .y su caracter muy amables
6 晚家庭旅遊, 2021年03月06日
Super nice resort, Dive staff and bartenders and waiters are as good as may be found anywhere. Show was excellent. Beach is superior. Gym is small and overused by employees. WiFi is terrible in the room better in the main areas. Over all very nice.
5 晚家庭旅遊, 2021年03月05日
I actually felt the front desk people were nice, helpful, professional but just wished sometimes they would have “done a bit more” to make our experience that much better. One example was we had been out all day and into the evening and I asked front desk to call one of the all inclusive restaurants to notify them that my husband and I would like to pick up 2 scoops of sorbet/ice cream to take back to the room...I was met with a slight side eye, then a feeble attempt was made to call restaurant with letting it ring 4 times until he hung up and told me just to walk over. I did walk over but was given a lot of grief from the hostess over how they don’t to “to go’s”....please keep in mind I did not order a meal to go, just sorbet AND we bought a timeshare membership while we were there and I was wearing the wristband which indicates that. Weird...
2 晚家庭旅遊, 2021年03月05日
Good size resort but food sucks. Good thing we were close to the main strip for restaurants
2 晚家庭旅遊, 2021年02月26日
The property is in an excellent area, with a beautiful beach but the food and service leaves alot to be desired. It really comes down what ur expecting to get at this hotel. Ive stayed at 5 other all inclusive resorts and i have to say this one had the worst food and service of them all. We upgraded to the premium package, which was supposed to include premium drinks and a stocked fridge. But they would run out of premium liqour daily, and fridge never got stocked with any beer, even after asking for it. They even make it difficult to get bottled water. I was told the most i could get stocked daily were 4 bottled waters, and if i need more i could ask for some at the bar. Also, there is no service at the beach and you have to walk to the bar to get your own drink. It really is a classic example of "you get what you pay for". If u just want to do a quick getaway and save some money, then this maybe the spot for you, but i probably will not return anytime soon.
Love love love the staff. I am assuming the pandemic hit this hotel hard. I’m sure tourism stopped pretty much in its tracks. With that said the staff and their service was excellent, but they were too many times they came into my room in he didn’t receive a full set of towels. We came in one night to find one full towel folded up no floor towel no hand towels no washcloths just one lonely towel
6 晚旅遊, 2021年02月23日
Booked it got there they said they didn’t have a room for me and moved us to there cheaper worse hotel. Got there they didn’t have the room with queen we booked so they put us In a 2 double room so my wife and I had to sleep in different beds. The room the gave us was under the wood walkway leaving the lobby to go to the pool. So we could hear every person walking out all night and all morning we had no view except for the view of under the stairs we ordered a garden view. I feel I got ripped off!!!
michael, 2 晚旅遊, 2021年02月20日