Last month, I booked two rooms of the Ibis Hotel located at Princess Street, Manchester. When I arrived at night on 13 July 2019, the receptionist told me that there’s no room for my family due to their technical problems of online booking. He told us there’s no alternative but move us to another hotel at Portland Street. Since it was about 11:30 pm, we had no choice at all. We had to carry our baggages back to car and drove there. All along, there was no assistance from the hotel. The attitude of the staff made me feel that it was my fault. I was sorry to my family and such experiences had really ruined my holiday mood. I would like to lodge a serious complaint here.
CHUNG HAU
CHUNG HAU (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 4 月 28 日
Halpa kaikin puolin
Halpa, mutta ihan toimiva hotelli yhden yön yöpymiseen. Äänet käytävässä kuuluvat suoraan huoneeseen ja heräsimme ääniin keskellä yötä. Vessassa ei ollut ilmanvaihtoa tai oikeaa ovea. Myöskään suihkun viemäri ei vetänyt.
En suosittele yhtään pidempiin
Akseli
Akseli (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 27 日
Raluca
Raluca (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 21 日
Two night Stay
Comfortable and good price. Good location!
Sebastian
Sebastian (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Long Hin
Long Hin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Fab location, great stay
Great location, easy to find, great value, rooms were spacious enough and the bed was very comfy
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 16 日
Josh
Josh (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 15 日
Everything was fine apart from the fact that neither the aircon in the room nor the TV worked. It was 11.30pm by the time we got back to the room in the evening so was too late to go get anything sorted but was a very warm uncomfortable night. TV didn’t switch on either and there were wires hanging from behind the TV that were unsightly. But for £85 it was clean and convenient so can’t complain overall.
Stuart
Stuart (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 15 日
Lovely stay. Very easy walk from the station
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 14 日
Mr John
Mr John (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 14 日
We can have better choices
Hotel staffs were amazing and friendly.
However, the room was not pretty clean. I found someone's chocolate left on the floor and the towels had dirty marks. Also, the room hadn't box-tissue that was not helpful for people have hay fever like me.