我們會驗證評價，確定旅客於 Expedia Group 完成預訂。旅客提交評價時可能會收到一張優惠券。只要符合我們的內容指引，無論評價好壞我們都會如實發佈。更多資料於新視窗中開啟
Charles L. (3 晚行程)
Mark (5 晚行程)
Can’t wait for our next stay!
If you want to spoil yourself, this is the place. The view and location are second to none. The staff was amazing. The pride they all have and show to the guests is heart warming. Of course, the building is historic and wonderfully maintained. Can’t wait to return!
linda (5 晚行程)
Un palace unique et plein de charme, un bar a liqueur et cigare top. Un lieu magique...
David (1 晚行程)
Very clean, excellent service, great location, fantastic facilities
Robert (1 晚行程)
Perfect central location, excellent concierge and staff can-do attitude. Facilities (pool, tennis, spa) are very good. Common areas could use some renovation, but the charm of a palace is definitely there. Rooms (we had 2 deluxe lake view) are comfortable with renovated bathrooms. Overall a great 3-night stay.
CR (1 晚家庭旅程)
Beware of bait and switch on room upgrade
The Hotel is Beautiful, the service was excellent. Special mention goes out to Eric in the ski and boot area and also to the spa personnel. The restaurants were excellent and the room housekeepers were also excellent.
Unfortunately the front desk management is not as professional as the staff. Upon check in they offered a reduced price room upgrade for 100 Swiss franc per night additional, but at check out they charged us 400 per night Swiss franc. Then argued with us when we raised it with them that this was not as stated. They couldn’t get in touch with the person who checked us in either. Not what you would expect from this grade of hotel. Hotel guests should be warned about this upgrade on check-in play and try to avoid the upgrade as the deal is not what they tell you at the time.
Laura (4 晚友伴旅程)
Fantastisk hotell med historisk sjarm. Champagnefeokost