1?We booked there for three nights, because the hotel is very remote, there are no shops or restaurants nearby, but the hotel has a free airport shuttle service, you can go to the airport and transfer to any place to eat or shopping, etc. because We were hungry, so We ask front desk staff (7am ~ 15pm) morning shift attendant provides shuttle bus schedule and airport connection service; in addition to this lady refusing to provide shuttle bus service, she also snatched the shuttle bus time table, the attitude is extremely poor, and told us you take a train yourself, We were really unluckily to meet to this lady,.so we asked to check out and cancel and refund the third night accommodation . Also rejected by the lady. We stayed there for two days and were hungry for two days. Apart from breakfast, we only ate fruit and water without eating any food. We were very unluckily to receive this treatment. It was not until the second day, I thought of telling Hotels.com that I had to cancel the check-out. They told us that our ask already got the agreement of Mr. Keith. We feel This kind of woman is only suitable for homework and noisy with family members, not suitable for service-oriented work, Why can she serve in Canada's Radisson system, is Canada's lack of work seriously?
2,The room is full smell.