The staff at the hotel are the biggest asset - excellent service. Well done
A wonderful hotel we stopped at en route to the Birkenhead ports. Nothing was too much…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
09:00 至 11:00 及 15:00 至 18:00 期間，小童可以使用泳池。
So disappointed with the very old fashioned decor in our room. This was a treat for my husbands 5oth birthday and although the reception and dining areas were all lovely and new our room was depressing. Scratches on all the wardrobe shelves. Old bathroom. Grannys curtains, Nothing at all like the picture we booked it from!!!! Complained to receptionist and told manager would contact us. Would not recommend, This was £187.50 for one night - 4 star and it definitely was NOT - honestly spoilt our weekend. I could go on.
1 晚旅遊, 2021年12月04日
No phone in the room so used mobile to call Hotel main number. Chose reception option. No answer, tried another 4 times. No option to leave a message, Went down to reception, was told they didn't hear the phone ring. Wouldn't take my food order, directed to the Bar. Order taken there. When delivered the wrong drink was sent. Arrrrgh!! Took a deep breath and just let it go.
Neil, 1 晚商務旅遊, 2021年11月30日
Nice hotel with good facilities
Lowri, 1 晚家庭旅遊, 2021年11月20日
Disappointed as our brand loyalty had not been recognised
David, 1 晚旅遊, 2021年11月17日
Clean hotel, staff are friendly. Rooms are outdated/ some decor imperfections such as bumpy walls/ paint scuffs. The light was broken in our room. Spa facilities are nice however the steam room was out of use.
Lauren, 2 晚旅遊, 2021年11月17日
Staff were nice enough. Hot water tap in the room was broken, even after being fixed. Had to ask for tea bags for the room at reception. Receptionist placed loose teabags, not wrapped, onto the reception desk, so not very good. Breakfast was pretty reasonable. The swimming pool was nice and quiet.
Charles, 1 晚旅遊, 2021年11月02日
Decent hotel, staff in the reception and restaurant were extremely pleasant. The hotel is very dated, but i feel like that’s the “look” they’re going for. The food at the restaurant was amazing, unfortunately the portions were extremely small considering the price. Overall very good stay. Neat and tidy.
TOM, 2 晚商務旅遊, 2021年10月31日
The hotel was very clean. The room was lovely and fitting with the hotel. Very comfortable. Staff professional and friendly Leisure facilities well maintained, clean and opening times made them accessible during our stay. Bar staff at night very pleasant and great cocktail makers. Only disappointment was breakfast. Cooked breakfast very dry and overcooked.
Deborah, 1 晚旅遊, 2021年10月27日
Excellent service from the front desk, very helpful as I'd accidently booked a twin room instead of a double but they changed it without issue. Spa facilities excellent. Would definitely stay there again
Daryl, 1 晚旅遊, 2021年10月09日
The rooms in this hotel are very outdated. The likes of Premier Inn actually put the decor to shame. The single bed provided for the child was something that resembled a world war 2 camp bed with an old brown itchy woolen blend style blanket that my kid complained about from minute one. (We gave him ours as we were too warm as there's no fan or AC in the room) Now I'm all for people getting married and I wish the couple the best of luck for the future. However, the wedding party was playing trance music until 1am making it impossible to sleep as the music reverberated throughout our rooms the entire time. At 200 quid for the night, and only 6 hours sleep this seemed a little excessive. The staff however were friendly and had no issues with them at all. The cleanliness of the hotel was good and had a nice little bar and restaurant area. On reflection, I would not book this hotel again and save a fortune by using a run of the mill hotel chain. I booked this because it was boasting such great facilities and views but these are not really great. Also terrible smell from the stagnant stream outside main reception.
Donald, 1 晚家庭旅遊, 2021年09月25日