洛茲廣場酒店

Really disappointed in the hotel. When paying their stupid machine does dynamic currency transaction. This simply means you more when using a foreign card. I pointed out them and spoke to the manager they showed complete ignorance.

The hotel needs to upgrade the beds and rooms need to be more clean.

Good location. There were no towels or napkins in our room when we checked in. House keeping was prompt in sending it on informing them. Rest all was good.

Very nice Hotel, Staff is very helpful, very reasonable price too.

It was close to where I was suppose to go every day . I asked for iron and ironing board for 5 days and never got it . Over all the hotel was good

Slow service on arrival by Concierge/lobby staff who would not collect baggage from vehicle until checkin was fully completed. Wi-Fi was not working and even after complaining nothing was done while we stayed there for 2nights. Breakfast was good with fresh food and live counter, though had to wait for a table to sit given the number of guests eating. Shower in 1 room seemed blocked. Ask for rear end rooms if you cannot bear the noise from the road that is pretty busy. Jay.

Very helpful and attentive staff. Quick check-in. (Though I had to change rooms due to smoking smell in first room) Delicious food in rooftop restaurant. I had early train to catch, so they packed a breakfast for me and took me to railway station free of charge. I always stay here when in Surat.

The hotel staff is very rude.They don't hsve a customer facing skills.

good

El hotel tenia sus años pero bien conservado. Viendo el entorno de surat en general estaba bien y el personal super amable.