Check in process was quick and easy. Room was amazing with jacuzzi in room. All staff was…
Food was very good a 4-4+, service easily 05++, Detail, room Decor and overall resort was…
此住宿聲明其有遵循重啟旅遊國家指引 (墨西哥)及Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗；客房大門於清潔過後進行密封處理。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認有遵循Safe Travels (世界觀光旅遊委員會)清潔及消毒指引。
Absolutely incredible resort. Beautiful location. Beautiful property. Beautifully maintained. Exceptionally clean. Kind and helpful service from start to finish. Would absolutely recommend this property and will definitely return.
Dalton, 3 晚旅遊, 2021年05月08日
We throughly enjoyed our stay. Staff was great, Food was great. Accommodations were great. Ocean was warm. Pools were warm. Perfect to unwind which is what we were looking for.
Ron, 4 晚旅遊, 2021年05月03日
Excellent service . Very friendly staff I recommend it 100%. Would definitely go again. the food was perfect. the best hotel for couples.
Robert, 3 晚旅遊, 2021年04月23日
First time in Cancun and we have already booked another trip to return. Staff really makes this place amazing and I’d highly recommend it to anyone.
6 晚家庭旅遊, 2021年03月06日
The service was fantastic. Some of the staff, Silvio and Fabiola took the time to get to know us and made our stay much more personable. The food was great with a good variety of options. It’s a great resort for relaxing!
5 晚浪漫之旅, 2021年03月02日
First stay in an all inclusive as well as our first time in Cancun. Cant say enough about the service. the staff was amazing. the facility was amazing. food was very good, every meal
6 晚浪漫之旅, 2021年02月22日
This was our first time staying at the Sun Palace, but it certainly won’t be our last. From the moment we arrived, our vacation was made perfect by the beautiful and clean property and amazing service. The staff everywhere on resort grounds were so attentive, our drinks were always filled and we were asked frequently if we needed anything. We spent our days relaxing by the main pool, playing volleyball with the help of Sandra, the fabulous activities director. We made many friends with other couples from around the world. The pizza at the poolside was amazing, and we had more Planter’s Punch than should be allowed (so yummy!). Dinner at the Italian restaurant was amazing, but we were disappointed in our dinners from the Steakhouse. It took 30 mins to get our drinks, 40 mins to get our appetizers and another 40 mins to get our meals (even though there were probably only 10 other parties seated). The ice cream and crepes from the coffee shop were divine. Our room was so clean and had a great view. We enjoyed long soaks on the hot tub and the rain shower shower. Big shoutouts to wonderful service received by Silvio, Alejandro, Manuel and many others who made our stay so perfect. I already can’t wait to return!
It was the perfect size for us. The resort was easy to navigate to and wasn’t confusing. The grounds were kept very well, even the seaweed was raked daily. It was just beautiful compared to other neighboring resorts and other places we’ve stayed at. The service was on point and the food was really good! I will be coming back again!
4 晚浪漫之旅, 2021年02月07日
Staff was the best part of this resort. Smiles and professionalism abounded. Very conscious of the current pandemic and work hard to keep things sanitized without being overly invasive. Food was good; not great but good;)
Reba, 7晚好友同遊, 2021年01月23日
This place was excellent. We travel this time every year for anniversary. The service was the best. Everyone was so accommodating. Not much Mexican food but, the food was good. Resort was very clean. We will be returning.
Susan, 5 晚浪漫之旅, 2020年12月31日