Staff was nice and welcoming. Rooms were not up to my standards. Either too cold or too humid, making the windows and mirrors fog up, and bedding damp and sticky. One night after returning to our room, there were several bugs in our bathroom sink. It took the evening housekeeping staff over an hour to come to our room to address the issue. When Alyssa cleaned our room it was up to standards, otherwise it seemed more like a rush job done by others. Restaurants Lychee and Otaheite were our go to options over the other two. The number of stray cats and dogs that came around while we were eating at Cassava Terrace and Heliconia was a huge turn off. It was hard to enjoy a meal with cats at your feet. Only breakfast option for our group to eat together was at Cassava. The first day was great, meat options included turkey bacon and breaded chicken. After that the options for those who do not eat pork or fish was extremely limited, no turkey bacon, they ran out of chicken, so it was only pork bacon, pork sausage, ham, etc. We enjoyed the Catamaran, staff on the boat was great! Glass boat was quite boring, guide not very engaging. Given our experience, we will note this location as a one and done, no interest in returning.