The Fives is a complete Gem. After spending a day in Tulum only to find it was not our…
Both elevators were not working morning I left the hotel! I don't expect this of such a…
此住宿聲明其有遵循Intertek Cristal (國際第 3 方專業機構)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可安排延遲退房，但需額外支付房價 50% (視乎供應情況而定)
全套早餐需額外收費，成人約為 USD 25，小童約為 USD 15
可攜帶寵物但需額外收費 每隻寵物每晚 USD 35服務類動物豁免收費
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
每間客房在各次預訂之間會留空至少 24 小時 日。
此住宿確認有遵循Intertek Cristal (國際第 3 方專業機構)清潔及消毒指引。
Very nice hotel and we will definitely come back! Rooms were very upgraded and hotel staff was very friendly. The food is good but we eat most of our meals outside the hotel.
5 晚家庭旅遊, 2021年03月17日
property was extremely nice and well kept. drinks were awesome. clean rooms and throughout. staff were just the best. honestly i have nothing to say negative
Robert, 5晚好友同遊, 2020年12月17日
New hotel, everything feels fresh. Loved the rooftop pool/lounge/bar area! Plenty of options to kick back (rooftop pool, ground level pool or beach). Attentative service. On the improvement side, I was not a fan of the lack of privacy between the balconies, as it took away from the experience of using the jacuzzi when you have somebody staring straight at you a few feet away. This could be remedied by mounting some sort of semi-transparent dividers. I would strongly advise the hotel to consider it.
5 晚浪漫之旅, 2020年12月16日
A beautiful, clean hotel. Very welcoming and friendly.
1 晚浪漫之旅, 2020年12月08日
The beach was beautiful and clean every day, staff was excellent and very accomodating. The romantic beach dinner was beyond perfect and the property was always clean. The roof top was a great place to relax and watch sunsets before dinner.
Daniel, 7 晚浪漫之旅, 2020年12月07日
This is by far, the #1 hotel in Puerto Morelos. First of all, the check in host and hosteses greet you in a very professional manner, and take care of you from beginning to the end of your stay. We were celebrating my boyfriend's 50th birthday, and Jenny, Christian, Zalci and Reyna made it the most memorable day for my boyfriend. The rooms are impeccable! Clean and Spacious. We stayed in a 1 bedroom suite with ocean view..and a jacuzzi tub on a very large patio. The maids go far and beyond to make sure you have everything you need in the suite. They even made the most beautiful decoration on the bed with a birthday cake made from towels and a message that said Happy Birthday and had beautiful ballons all around the bed! Huge surprise for him. We ate at their restaurant there called Romarley..ocean front and amazing food. We had a hamburger and lamb chops, and wow..delicious..and very reasonably priced! Also, had live band there which was amazing as well. We couldn't of had a better experience. This is a must stay hotel in Puerto Morelos. No matter what the occassion is, you will not be disappointed. Also..check out the rooftop pool overlooking the ocean for amazing views! Thanks again Staff for making this the best birthday ever for my boyfriend. We will be back and will send many referrals to this hotel!
Jocelyn, 1 晚旅遊, 2020年11月19日
Everything was great what i didnt like was that I was not given the option to do all inclusive when making my reservation online
Leslie, 6 晚家庭旅遊, 2020年11月17日
The room was great. It was missing some essentials like a Full length mirror for my wife to look herself before she goes out to ensure she is happy with the way she looks! The place is beautiful but brand new. There are a lot of fine tuning points that will make the hotel better for seasoned travelers. The room had a kitchenette but didn’t have a single utensils or even a paper towel. We had to use bathroom towels for a kitchen towel. The bathroom had great showers and big towels, but there was no slip mat in the shower which made it hazardous for old guys like me that might slip and fall. Also, there wasn’t a wash cloth to be had. I had to use a big towel as a wash cloth. The First-floor restaurant was in the top five restaurants in all of Puerto Morelos! The selections were delightful, healthy and most beautifully assembled. This restaurant Boasts a combination of eclectic Jamaican-feel with exceptional items for vegetarians and vegans As well! Five stars for the BoMarley Beach house restaurant!!! Everyone who visits Puerto Morelos and enjoys fine and beautiful food needs to visit this place for at least one breakfast and one dinner! Excellent!!!
Steven, 3 晚商務旅遊, 2020年11月11日
Hotel is beautiful and the staff is amazing. They remember your drink and keep them coming. I was by myself but met people at the bar and ended up going to Tulum with them! Such a good time. Also, best food I've ever had at an all inclusive. Try the smoke salad - you'll miss it because there's so much good stuff on the menu but it is the sleeper.
8 晚旅遊, 2020年11月03日
great experience, very clean hotel, friendly staff, convenient check in, spacious room and amazing facilities
2 晚旅遊, 2020年10月31日