It was a very nice and clean stay, it was very convenient and comfortable. I recommend…
It was great but really impressed me the most the customer service from the front desk…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可安排提早入住，但需額外支付 USD25.00 (視乎供應情況而定)
可安排延遲退房，但需額外支付 USD25.00 (視乎供應情況而定)
客房清潔服務的收費為 每日 USD 10
可攜帶寵物但需額外收費 每隻寵物每日 USD 25 (每次入住最高收費為 USD 150)
Bro the pull out couch is terrible, service terrible!
1 晚家庭旅遊, 2021年02月11日
My stay was so much better this time. I wasn't happy with my last stay and the Manager Crystal call me on my personal phone and said she takes customer service seriously and said if I come back I'll get a discount, better Service, and a better room and she kept her word and for that I really appreciate this hotel because they really care about you. Awesome Experience! Excellent Job!
Correy, 1 晚旅遊, 2021年02月10日
There's never a front desk person waiting on you when you arrive. The room didn't have good heat and it had a broken table in it. I very disappointed at the whole stay.
Correy, 1 晚旅遊, 2021年02月08日
Overall wonderful stay
ADRIAN, 1 晚商務旅遊, 2021年02月06日
Room was not clean when we arrived they have to move us to other one and the shower wasn’t working properly leaks all over outside and just boil water
M.Crisp, 1 晚家庭旅遊, 2020年11月27日
My only issue with my stay was i checked out sunday night (may 31) but was told i had to wait til my actual check out date (june 2.)to check out in the computer.. I was still charged for the 1st and 2nd of june even though i physically left the property (checked out) on sunday may 31st. I would really appreciate it if I can have a refund for those days.
7 晚家庭旅遊, 2020年05月26日
Check in was great was able to pick my own room....room that was picked was still acc
1 晚旅遊, 2020年05月23日
When I go to Des plaines I always stay at the extended stay. when I went to check in there was a lady by the name of Jessica who helped me Jessica was fantastic. I had a problem with the refrigerator so she immediately changed my room she went above and beyond what I felt was necessary That is a very good employee there.
Ruby, 2 晚旅遊, 2020年04月23日
This extended never lets us down! John and everyone here is amazing! :)
Samantha, 1 晚家庭旅遊, 2020年03月27日
The staff are very pleasant. Had a problem and it got resolved asap.
1 晚旅遊, 2020年03月13日