大道酒店 - 紐約

I stayed here for work and the opportunity to catch up with friends. Very cool and comfortable hotel. I had a lovely room with nice view. Enjoyed sitting on the room terrace. Staff and door men very nice which made my stay quite nice. Excellent hotel. Will definitely stay here next year.

Excellent stay at a very good hotel.

Had a good stay. Nice place and area. The lobby bar was terrific! Our room was cozy. 2 main complaints, the mattress was broken down and soft on one side. Uncomfortable. The other side was fine. They didn't turn the mattress often enough. The smoke alarm chirped at 1:30am, battery was low. I had to get up on the desk to remove the battery. Problem solved... until 2:40am when it chirped again. I had to get up on the desk again to unplug the whole unit from the ceiling. Not happy and not enough sleep.

Bathroom had black mold in shower/tub. Requested it be cleaned, was told it would be while we were out. It was never cleaned and the service desk acted as if it was not a serious issue. The individuals (2 ladies in particular) who were working the check in desk were very snobbish.

NYLO is a really nice, recently renovated hotel on 77th Street just off Broadway. I was there on business, stayed two nights and found the room very comfortable and, where I was located, very quiet. My only complaint is that nobody (including check in/out) ever told me that the hotel has a $25 "urban fee," which essentially means they charge you $25/day (plus tax and surcharges, which add another $4 to the fee) for the Internet. Maybe there was something else that they charged for but when I called up to complain they said it was the Internet fee. This I found infuriating. They refunded the fee when I called to complain but I find it a shabby business practice. I'd rather pay more base rate and not have any hidden fees.