The Westin is fabulously located next to Galleria mall. Parking was free! We had the king room on a high floor. They emailed us to check in online so we were driving from Austin so did it while driving. Room was ready when we got there at 1:45! Check in folks were friendly and was was great. Housekeeping Mgr checked in with us later to make sure we were satisfied. Concierge advised us on getting to Minute Maid Stadium. Easy to go up escalator to Mall and food court.
Everyone was friendly and it made for an excellent stay!
Marina (1 晚行程)
Javier (3 晚家庭旅程)
Joseph (1 晚家庭旅程)
Tracie (2 晚行程)
Bad night, but it's not hotel's fault
Hotel is great. Perfect location if you enjoy shopping. Service people are nice and room is clean. Shower is outstanding and beds are comfortable.
I would love to give 5 star!
However this is the most terrible night because of the crazy guests around us. At 1am, they are still talking loud with doors open and laughing and walking in the hallway. We had to call front desk and they argued with security guy. They quieted for a bit then 3am, they were still talking... 5am, they were still stomping in the hallway... 7am, finally quiet!
Can people respect others in the hotel? It's not your backyard.
I love the Westin.
I really liked this hotel. Spacious room, modern bathroom, comfortable beds, and friendly staff. My only problem was finding the parking garage, and it was a pretty big one, but the hotel made amendments. I'll definitely stay there again.
Ricardo (1 晚家庭旅程)
Karl (2 晚家庭旅程)
Location, Location, Location!!!!!!
Great location. The staff was helpful and the rooms where clean. I would definitely recommend this hotel.