Great place o stay when visiting Travelers Rest area
They will charge you $30 for not checking out of your room by 11am when your reservation…
此住宿聲明其有遵循We Care Clean (貝斯特韋斯特)及SafeStay (美國酒店業協會)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
此住宿確認已遵循We Care Clean (貝斯特韋斯特)指引採取清潔及消毒措施。
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
Guy at the front counter was extremely rude. When asked if there was a cart to use for luggage he told me that people took them in the rooms and they don’t have enough so that was fun to deal with. Also the shower door was broke and wouldn’t close so it kinda flooded the bathroom. Also the lady at the front desk was on her phone the whole time we were waiting to check out. Would not recommend based off of service. Hotel room was clean however.
Clinton, 1 晚旅遊, 2021年08月31日
The rooms are pretty dingy, but the staff is very kind and helpful.
Shane, 1晚好友同遊, 2021年08月29日
Great hotel. Updated and very clean. The desk clerk was great.
1 晚家庭旅遊, 2021年08月20日
The front desk staff was superb! The lobby was impeccable and check in was easy. In the room we found footprints on the wall, stained carpets, and trash near the a/c where the carpet has not been cleaned for some time.
Amy, 1 晚家庭旅遊, 2021年07月27日
It was clean and employees were very helpful and courteous.
Susan, 1 晚家庭旅遊, 2021年07月16日
Clean place, very friendly, awesome location
Dale, 1 晚旅遊, 2021年07月15日
The room smelled like old plus chlorine and chemicals. We hardly could breathe! Conditioner didn't work properly, everything was wet. It was clean though. But I wouldn't pay more then $70 for this hotel.
Natalya, 1 晚旅遊, 2021年07月10日
Probably short staffed—we got 2 rooms and one of them was not turned around...the bed was just remade. There were remnants of the previous occupants fun still on the sheets in one bed. There was a spare set in closet...but totally grossed out!! The lobby was remodeled but the rooms were not updated. There was a Cheeto stain on the floor in one room. Advertised as queen beds when they are actually doubles.
Sherrie, 1 晚家庭旅遊, 2021年06月24日
We arrived on Wednesday and checked in,they were short-staffed and told the lady in front of us they would have to check her room to make sure it was clean.We put our bags in the room and went other places.We came back at 11 pm and shower head was broken in one of our rooms,the shower floor was unstable in the other and the floors were stained and not very clean,one of the beds had dirty sheets looked like bodily fluids.Went to front desk and they changed our sheets for us,at this point we were tired and we stayed the night.I contacted Expedia and told them what had happened and they told me I would need to checkout and they would begin the process of getting a refund and I would hear back in a few days, but the hotel had a no refund policy.Went to check out the next morning,we were supposed to leave on Sunday morning.I explained to the lady at the desk why and I would like a refund for the days we weren't staying,she told me they had a no refund policy and offered to move us to two new rooms,other people had been complaining and trying to get a refund as well and I told her we would just check out.I received a email on Sunday from Expedia saying the hotel denied a refund,I will be contacting them again and the BBB.I have stayed in lots of hotels and have never had any issues and I understand being short-staffed but maybe they shouldn't book as many rooms out if they cannot clean them properly and keep up with the upkeep of the rooms.I do not recommend staying here.
4 晚家庭旅遊, 2021年06月16日
Easy to find.
2 晚家庭旅遊, 2021年06月11日