We arrived late for Countdown NYE party expected to check in but their POS systems were down and there was a long line of customers. Everyone was frustrated and only one person working the night, Sandy. She was calm and collected. SO I jumped in an helped fixed their computer, wifi, and laptop. She was able to log back in and got me checked in. Even though it started out rough, Sandy's professional and calm demeanor made our stay worthwhile. Thanks Empire and Sandy! Please promote or give her a raise!
CHIVIVIRAK
CHIVIVIRAK (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月1日
Great but Heater issue
I love staying here because of the cost and cleanliness of the rooms. On this stay, the heater was broken. Had to run the shower on the hottest temp to make it humid in the room and tolerable to stay in it. Temp hit the high 40s outside.
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月25日
frankie
frankie (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月19日
Gabriela
Gabriela (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月11日
Dan
Dan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月10日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月8日
Alondra
Alondra (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Nice clean room and very good service
Leonardo
Leonardo (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月30日
Monica
Monica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
Jonathan
Jonathan (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Customer service was on point the check in staff was courteous. As well as very helpful ...
BD
BD (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年11月22日
it's location is right next to shopping malls, all restaurants are within walking distance, free way is minutes away.
rooms are clean and comfy. friendly staff and etc.
nice for a weekend get away.