The only thing was that theres no swimming pool☹
Stayed for an Astros game. Hotel is 2 blocks from Minute Maid Park so great downtown…
此住宿聲明其有遵循GBAC STAR (凱悅)清潔及消毒指引。
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
可攜帶寵物但需額外收費 每間住宿每星期 USD 75.00
住宿採用消毒劑進行清潔；各批旅客入住之間以消毒劑清潔經常觸及的表面；床單及毛巾以至少 60∘C/140∘F 高溫清洗。
此住宿確認已遵循GBAC STAR (凱悅)指引採取清潔及消毒措施。
Great place! And convenient location for Astros games, and downtown walking and sightseeing. Thank you!
Robert, 2 晚家庭旅遊, 2021年05月28日
During our stay, it seem the staff were inattentive to most simplest request. Since daily cleaning of rooms were adjusted for Covid reasons - we needed clean towels everyday during our stay, we were made to go down to the front desk to get our items. At check in and check out we needed a luggage cart - needless to say there were none around and staff were unwilling to get one to us because they had to go an find them throughout the hotel. So we had to haul luggage up and down for 4 adults and 3 children along with strollers - I had to make several trips up and down. All while the staff just watch - very annoying to stay the least. Location and hotel over all was great Again, Staff weren't very helpful during out stay. I will compliment the Valet guys - they were very kind and helpful when they saw I was struggling with luggage, while the front desk staff watch. Needless to say they got a very nice tip from us. Great Job Valet Guys!!!
Oscar, 1 晚家庭旅遊, 2021年05月27日
Overall it is a really nice hotel; however, we found a pubic hair in the sofa bed. I went downstairs to let the lady in the front know and she was not exactly apologetic about it. She gave me a set of bed sheets and I was on my own after that. Not exactly where I wanted my daughter to sleep in.
Armando, 1 晚家庭旅遊, 2021年05月25日
Staff was awesome!! Room was awesome!! And clean Location was awesome. Really close to the ballpark.
William, 1 晚家庭旅遊, 2021年05月25日
The hotel has recently been renovated, and it is beautifully done inside. The room was clean, incredibly spacious and so comfortable - the bed and pillows were out of this world. The staff could not have been more friendly or helpful. We enjoyed every moment of our stay and would absolutely return and recommend to anyone who needs to stay in downtown Houston.
Christine, 4 晚旅遊, 2021年05月18日
Everyone was friendly, kind and very professional. There was some issue of double booking and the hotel worked with hotel.com to resolve the matter immediately. I truly appreciate everyone who helped take care of the matter from the friendly front desk lady to the service specialist from hotels.com. Also a shout out to the great valet team at Houston Hyatt Place, they were very nice and courteous as well.
Tricia, 1 晚家庭旅遊, 2021年05月16日
Excellent service all around. Valet was exceptional. Great location!
Cynthia, 3晚好友同遊, 2021年05月14日
This is probably the best hotel I've stayed at. I only stayed one night, but it was enough to make me want to come back each time I'm in Houston. Arriving at the hotel, the handsome gentleman was very hospitable & extremely thorough with any information I needed. Parking is right across the street- I decided to take advantage of the valet and that process was extremely hassle free and convenient for me traveling alone with my 2 toddlers. SOMETHING THAT I ABSOLUTELY APPRECIATED & have never seen anywhere else, but it just made sense- was their elevators require your room key to be able to operate it! That instantly made me feel so much safer since not just anybody and come up and down their elevators. I want to also add that this was the FIRST time in my life that my hotel room actually looked like what was shown online. The room was pristine and you can definitely tell their room attendants care about what they're doing! The location was extremely convenient as well since we came to watch the baseball game. I want to say we were literally 2-3 blocks over from the stadium. Definitely walking distance if you're not traveling with tiny kids lol. There's also so many cute places to eat at nearby. Overall I have zero complaints & will absolutely return to this hotel every chance I get :)
Cristina, 1 晚家庭旅遊, 2021年05月08日
smooth check in, staff was very courteous, rooms were clean, breakfast to go was fine, $10/night (no in/out) off site parking that is very close to hotel, easy walk to Minute Maid Park. Would happily stay here again. Enjoyed our stay and would definitely stay here again.
Michael, 2 晚旅遊, 2021年05月07日
Was worth the money stayed right by the rockets arena just a short walk
Jamie, 1晚好友同遊, 2021年05月02日