I called the day of our reservation to confirm it and let them know we would be arriving late. I was told that the hotel was closed and that they had arranged for a different hotel for us to stay at. I’m glad I called since they did not send any notification through text message, email, or phone call. The new hotel was inconveniently in the Times Square area instead of the Upper West Side. It required a change of our plans, including canceling the prepaid parking place and finding another place to park that was much more expensive. Thank goodness we didn’t find this out if we got to a closed up hotel late at night.
Paul (1 晚行程)
Anna (1 晚行程)
Great location, clean and friendly staff
Perfect location for us in the Upper West Side and a couple of blocks from Central Park. Handy subway station and Manhattan Diner just a few steps away too. Room was more than adequate for our needs and staff very friendly too.
Melissa (12 晚行程)
Nice room and great location in NYC
Very clean and comfortable hotel in a great location in NYC. Only issue was room was quite hot in December, even though radiator was off. We opened the window and used the air conditioner from time to time. Area is safe with a ton of restaurants and other essentials like drug stores. Excellent bagel place and Paris themed bakery down the street.