The property is very clean, staff is incredible, food is great. The only issue was the…
Everything perfect - rooms have frig very spacious and balcony great. Beach area very…
提提你，儲齊 10 個印花即可兌換 1 晚獎賞*住宿
入住時使用的信用卡 (以備雜費之用) 之持卡人姓名，必須是主要訂房人。
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Very close to everything, but food was always the same
Judy, 11 晚浪漫之旅, 2022年01月15日
Staff not friendly at all. I paid an all inclusive but the room didn't even had water in the mini refrigerador. I had to call 4 tine to get water in my room. They also remove the towels aroun 10 am and not replace. I wasnt able to take a shower on my las day there. Customer service sucks.
Jesus, 1 晚家庭旅遊, 2022年01月06日
Mexican charm! Luis, and all staff are so helpful, friendly & go out of there way to please. We love the staff, they are our family now after 14 years going back to the Tesoro. Mexican food is traditional, on a beautiful long beach, nice pool area, walking distance to everything in Ixtapa. Taxi, Bus to Zihu. close by. Security guard 24/7 very safe place to be. Good place to learn Spanish.
bonita pamala, 21 晚浪漫之旅, 2021年11月10日
Almost everything was great except for the food. We were there for eight days and the menu was the same every single day very poor Quality.
Estella, 7 晚浪漫之旅, 2021年10月21日
Hotel inclusive, not customer all inclusive , they do not stock mini fridge with alcoholic beverages so that means if i want to relax in my room I have to constantly get out , go to lobby bar and go back up to my room! Down ramp to pool bathrooms made of tile???!!!! 8 stiches later on my knee when the ramp is wet and slipped! I would think they would of known better to have a non slippery ramp for customers bathroom! Buffet was hit or miss, they serve you portions like they need to account for others and dont have enough, lobby restaurant was always at least a half and hour late to open, I unfortunately would never return,ever..
Moses, 6 晚家庭旅遊, 2021年09月11日
They were painting the hotel and using our balcony the whole time we stayed there. Food and service was terrible.
3 晚浪漫之旅, 2021年07月14日
Very clean but needs upgrading
5 晚家庭旅遊, 2021年07月11日
This place was great! We were treated so kindly and any question we had was answered pleasantly. The staff was the best part, waiters & waitresses were phenomenal!
3 晚家庭旅遊, 2020年12月26日
Customer service at check in and out was horrible and rude. Except for the night manager, I think his name was Jaime. He was very cordial and welcoming. The room looked outdated and unclean. The food was also mediocre. I was expecting a better selection. Especially, seafood. They only had 1 plate with fish nothing else available.
Elva, 2 晚家庭旅遊, 2020年11月05日
Good for family
1 晚商務旅遊, 2020年10月10日