Check in and out is quick. Bed linens were not washed, I found long black hairs all over. No iron (maybe available on request). Fridge worked well, but not clean inside. Bathroom was clean. Enough towels. Parking available.
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月1日
Monisha
Monisha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月11日
Overall a good stay
The stay was good, with the exception of the front desk arguing and having to remove a family from right across our room. Check-in was smooth. Security deposit is $100 and they accept cash, which is a plus. They serve the same breakfast every morning, but it’s a hot breakfast. The bathroom could’ve been cleaned better.
Antonette
Antonette (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月9日
Horrible
I would like to request a refund as I didn’t even stay. I left at 3 am as there were no washrags. 1 towel. The floors were all sticky and covered with dirt and debris. Room smelled and when I pulled back the covers there was a spider. I was only there for about an hour or so and left. I will not return to the hotel and since I didn’t stay I’d like a refund. What a horrible night!
Shanon
Shanon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月15日
Crazed employee
Hotel was great front desk clerk no so great. The desk clerk barged himself into my room accusing me of smoking and proceed to go through my things including my trash. I tried to report incident to no avail. I have never been profiled before and this was way out of line.
Latisha
Latisha (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Basic
The room was basic and provided what we wanted it for. We was in the area for a reptile show and just needed a place to sleep and shower.
A
A (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月1日
Alton
Alton (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月26日
Arturo
Arturo (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月21日
Alton
Alton (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
Great service, comfortable, clean. Just wish I had a little more space and bigger tv.
Daniel
Daniel (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月15日
Jason
Jason (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年9月10日
The curtains were dirty. The air conditioner/heat smelled real bad. It bother my allergies. The carpet was not clean as well. I didn’t enjoy my stay.
Rhonda
Rhonda (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月9日
James
James (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月8日
Aileen
Aileen (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月4日
The receptionists were very disrespectful. No sense of customer service at all.
Segun
Segun (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月29日
It was okay. Same ole sausage and scrambled eggs for five days in a row. Didn’t make my bed one night.
Larry
Larry (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月17日
Marchelle
Marchelle (14 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月13日
Sharon
Sharon (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月12日
Our wash clothes had pubic hairs on them so we had to go purchase wash rags and towels. Both bedding comforters had stains on them and the refrigerator was unplugged which caused the room to have a smell to it when we checked in. There were also a few nets on out room due to the trash in the hallway not being taken away as often as it should have. The room was ok besides the few issues we encountered
Shaynae
Shaynae (2 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月12日
No return business!
The hallways and elevator smelled like marijuana everyday, the elevator was filthy and the property is in general disrepair. Hot water, but little to no water pressure in shower. Very old and definitely not a return visit.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年8月11日
Alvin
Alvin (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年8月11日
I didn’t like the fact that you had to request for your room to be cleaned.
Trash containers by elevator and entrance door overflow for more than one day. My husband offered to the front desk to empty the garbage for them because it wasn’t a good look to see trash everywhere you turn. I will certainly remember that hotel in Matteson and never to use it again. We stayed in other Comfort Inn, they were not like that. Comfort Inn, Matteson, Ill need to revisit their corporate policies.
Jocelyne
Jocelyne (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月10日
Angela
Angela (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年8月10日
Not good other guest have problems with their show
Had to have my card Reed for five times didn’t appreciate that and also the breakfast serve was only from six until nine normally would be six until 10